Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role focuses on managing complex, high-exposure commercial casualty claims arising from construction operations, including CGL and Construction Injury/Liability claims. You will be responsible for end-to-end claim ownership, including strategy, investigations, litigation, and resolutions for construction industry accounts. This position does not handle construction defect claims.

Responsibilities

• Manage a caseload of complex, litigated construction-related losses ($500K+) from assignment through resolution: coverage analysis, liability assessment, investigation planning, reserving, negotiation, settlement or denial where appropriate.
• Lead coverage interpretation and application for issues commonly encountered in construction claims: additional insureds, tenders, indemnity agreements, other insurance, SIR/deductible mechanics, primary vs. excess placement, and limits erosion.
• Direct litigation strategy: analyze pleadings, manage discovery and depositions, evaluate venue and trial risk, prepare for mediations and settlement conferences, and recommend and implement resolution strategies.
• Build and lead the working team for each matter: coordinate Home-Office Legal, defense counsel, SIU when appropriate, medical and causation experts, accident reconstructionist, engineers, and other technical consultants.
• Select, supervise and evaluate outside counsel, including establishing budgets, staffing plans, billing guidelines expectations, and performance measures.
• Set and adjust reserves based on defensible analysis and develop settlement strategies that protect the company’s interests while advancing timely resolution.
• Maintain accurate, complete file documentation and ensure secure handling of financial transactions and claim information.
• Collaborate proactively with Underwriting, Risk Control, Reinsurance/Excess, Product and Subrogation teams; identify and communicate trends and technical insights.
• Mentor and coach less-experienced claims professionals and contribute to team training, process improvements, and special projects.

Requirements

• Substantial hands-on experience handling complex, litigated Commercial General Liability and/or Construction Liability claims at high exposure levels (preferably $500,000+).
• Deep working knowledge of CGL and Construction Liability coverages and typical construction-related policy issues (additional insured wording, contractual indemnity, other insurance, primary/excess interaction, SIRs/deductibles).
• Proven litigation management experience: selecting/managing defense counsel, directing discovery strategy, preparing for mediation/trial, evaluating exposure and settlement leverage.
• Strong technical judgment and the ability to articulate and defend coverage and liability positions to legal, underwriting, and management partners.
• Track record of using and directing experts (medical, causation, engineers, reconstruction) on complex causation and damages issues.
• Excellent negotiation, communication and stakeholder management skills.
• Ability to manage multiple high-priority matters and meet deadlines under pressure.
• Ability to obtain and maintain needed All-lines Adjuster license.

Skills

• Commercial General Liability
• Construction Liability
• Coverage Analysis
• Liability Assessment
• Litigation Management
• Negotiation
• Communication
• Stakeholder Management

Location

• Boston, MA
• Hoffman Estates, IL
• Indianapolis, IN
• Lake Oswego, OR
• Las Vegas, NV
• Plano, TX
• Suwanee, GA
• Chandler, AZ
• Weatogue, CT

Work Type

• Primarily remote
• Hybrid

Experience Level

• Senior

Education Level

• Bachelor's degree (preferred)
• Relevant claims/insurance industry certifications or licenses

Salary/Compensations

• $500K+

Benefits

• Comprehensive benefits
• Workplace flexibility
• Professional development opportunities
• Opportunities provided through Employee Resource Groups

About the Company

• Liberty Mutual’s Specialized Claims group has an immediate opening on our Complex Construction Claims Team.
• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive.
• We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

Equal Opportunity

• Liberty Mutual is an equal opportunity employer.
• We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.