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About the Role

As a hands-on technical leader, you will bridge the gap between architectural design and real-world field execution. You will participate directly in complex customer deployments, validate delivery methodologies in live environments, and identify and remove friction points to ensure our services are repeatable, scalable, and optimized for customer outcomes. Operating at the intersection of Professional Services, Scale & Optimize (S&O), and the COE, you will bring field execution insights back into our delivery architecture, helping ensure our methodologies and frameworks are not only technically sound, but proven in practice.

Responsibilities

Actively participate in customer deployments to test and validate COE delivery frameworks, playbooks, and tools in live customer environments.
Serve as the senior technical authority and escalation point for complex, high-risk, or large-scale Cortex XSIAM deployments.
Ensure delivery patterns are practical, efficient, and tailored to the operational realities of modern enterprise SOCs.
Define, refine, and standardize delivery architecture patterns to ensure consistent execution across products, regions, and delivery models.
Establish best practices for implementation dependencies, integration points, and sequencing across Cortex (XSIAM, XDR, XSOAR, XPANSE), Cloud, and Network Security platforms.
Ensure solution architectures seamlessly translate into day-to-day operational success for customer SOC teams.
Oversee the deployment lifecycle from initial kickoff through optimization, ensuring smooth handoffs between Professional Services and Scale & Optimize teams.
Identify where deployments stall, diagnose execution gaps, and feed structured, actionable feedback back into COE frameworks and engineering teams.
Lead and validate pilots for new delivery models, tooling, and automation prior to global rollout.
Partner with Professional Services, S&O, Product/Engineering, and Regional Leadership to align global COE standards with regional field needs.
Contribute to field enablement by authoring runbooks, delivery playbooks, and best practices.
Mentor consultants and architects on advanced execution strategies.

Requirements

Proven track record of successfully delivering multiple end-to-end Cortex XSIAM projects in complex customer environments.
Hands-on experience working in or closely with modern SOC environments, with a strong understanding of SIEM/SOAR transformations, threat detection, incident response workflows, and data ingestion architectures.
Significant background in Professional Services, Technical Consulting, or Systems Integration delivering large-scale enterprise cybersecurity solutions.
Ability to identify execution gaps in real time and engineer practical, scalable solutions.
Demonstrated ability to influence, communicate, and collaborate across technical teams, product managers, and executive stakeholders.

Skills

Cortex XSIAM
Security Operations Center (SOC)
Palo Alto Networks Cortex portfolio (XSIAM, XDR, XSOAR, XPANSE)
Prisma Cloud/Network Security

Location

Remote

Work Type

Remote
Hybrid

Experience Level

Senior

Salary/Compensations

$163,000.00 - $224,500.00/yr

Benefits

Restricted stock units
Bonus

About the Company

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life.
We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry.
We weave AI into the fabric of everything we do and use it to augment the impact every individual can have.
We are part of a culture that values trust, accountability, and shared success where your work truly matters.

Equal Opportunity

We are committed to providing reasonable accommodations for all qualified individuals with a disability.
Palo Alto Networks is an equal opportunity employer.
We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.