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About the Role

The Sales Solutions Engineer provides technical and functional support for sales channel engagements, blending technical expertise with sales skills to deliver innovative payment solutions by leveraging knowledge of payment technologies, regulatory requirements, and integration best practices. This role facilitates the technical conduit between the Sales team and clients during both pre-sales and post-sales to effectively deliver products that meet the clients’ needs.

Responsibilities

Partners with sales teams to identify opportunities and provide technical expertise to win business in the U.S. payments market.
Leverages a strong understanding of U.S. payment systems, including card networks, real-time payments, and mobile wallets, to design tailored solutions for clients.
Understands the interaction between commerce platforms, payment gateways and orchestration layers, tokenization systems, and payment services providers to articulate ideal states.
Develops and presents payment solutions that align with client needs and integrate seamlessly with ecommerce platforms and digital wallets.
Conducts technical presentations, workshops, and demonstrations to educate clients on payment workflows, compliance requirements, and system capabilities.
Creates comprehensive solution documentation, technical guides, and proposals tailored to client use cases.
Defines, monitors and reviews the sales solutions engineering objectives to ensure alignment with business goals and to ensure success of the operation.
Acts as a communications channel between the observable market trends and the Product team.
Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained.

Requirements

Bachelor's degree in business, finance, engineering or other related field.
5 years of experience in solutions engineering, sales engineering, or technical consulting within the U.S. payments or fintech industry.
Prior experience in sales or customer relationship management.
Proficiency with APIs, SDKs, cloud platforms, and ecommerce integrations.
Familiarity with platforms such as Shopify, Magento, or Salesforce Commerce Cloud is a plus.
Strong understanding of U.S. payments regulations, including PCI-DSS, AML, KYC, and other compliance standards.
Strong ability to translate complex payment solutions into clear, actionable insights for technical and non-technical stakeholders.
Proven ability to diagnose challenges in payment systems and architect scalable solutions.
Track record of building relationships, influencing client decision-making, and achieving sales targets.
Effective interpersonal, presentation and communication skills.
Must be able to collaborate and communicate effectively in a fast-paced, dynamic, and hyper-growth environment.
Travel up to 25%.
Drug screen and background check.
Independently possess the eligibility to work in the United States, for any employer, at the date of hire.
Position is ineligible for employment Visa sponsorship.

Skills

APIs
SDKs
Cloud platforms
Ecommerce integrations
U.S. payment systems
Card networks
Real-time payments
Mobile wallets
Commerce platforms
Payment gateways
Orchestration layers
Tokenization systems
Payment services providers
Payment workflows
Compliance requirements
System capabilities
PCI-DSS
AML
KYC
Shopify
Magento
Salesforce Commerce Cloud
Fraud prevention
Risk management tools

Location

Scottsdale
San Francisco
Chicago
New York
Phoenix, AZ

Work Type

Hybrid
Onsite

Experience Level

5 years of experience

Education Level

Bachelor's degree

Salary/Compensations

$104,000 - $130,000
$125,000 - $156,000

Benefits

Discretionary incentive plan
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans
Company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

About the Company

Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more.
As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Equal Opportunity

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws.
The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.