About the Role
The Sr. Manager, Railcar Mechanical Services provides strategic leadership for Cando's railcar mechanical services across North America. This role is responsible for developing long-term strategy, standards, and processes that support safe, reliable, and profitable railcar repair operations. The position serves as Cando's technical authority for railcar mechanical services, ensuring all repair activities are conducted safely, efficiently, and in accordance with regulatory and customer requirements.
Responsibilities
- Lead the development and execution of Cando’s railcar mechanical strategy.
- Develop and maintain company-wide railcar mechanical standards, policies, and procedures.
- Develop and maintain strong relationships with internal customers, regulators, and key industry partners.
- Lead new initiatives by establishing goals, securing equipment, developing standard operating procedures, and setting project schedules.
- Monitor internal customer satisfaction while identifying service needs and efficiencies.
- Contribute to developing strategies and plans to grow Cando’s mechanical services.
- Lead the development of mechanical training initiatives.
- Implement and maintain effective safety systems and programs.
- Conduct periodic reviews and/or audits to ensure safety and operational protocols are adhered to.
- Analyze failures or concerns related to rail equipment and work with internal departments to identify trends and implement corrective actions.
- Work with customers or internal departments to identify and implement site-focused operational solutions.
- Participate in the development of a sound strategy for operational excellence.
- Establish annual budgets and monitor material inventory levels.
- Manage capital and maintenance budgets, identifying future needs and maintenance requirements.
- Manage deployment of railcar assets including purchasing, development, refurbishment or upgrades.
- Maintain knowledge of industry news, trends and regulations and develop or implement strategies to address these needs.
Requirements
- Minimum ten (10) years’ experience in a management position with full responsibilities for multiple site/service offerings.
- Experience in building safety culture, service culture, and strong teams with an understanding of Safety Management Systems.
- Proven track record of entrepreneurial leadership.
Skills
- Strong relationship management skills and the ability to build and grow both employee and customer loyalty.
- Strong knowledge and background in railcar fleet maintenance, repair management, equipment loading, and establishing quality assurance programs.
- Ability to develop and communicate clear and concise approaches to enhance and grow operations.
- Pro-active, strategic thinker capable of working across the organization and the industry.
- Ability to execute and participate in operations with a reputation for being fair and reasonable.
- Ability to manage multiple customer relationships with a commitment to business ethics and safety practices.
- Proven track record of collaboration and influencing skills with an ability to build credibility.
- Possesses a strong analytical mind with an understanding of business profitability and the ability to focus on long-term sustainability.
- Functional computer capabilities including Windows based computer environment, the internet, and MS Office applications.
- Understanding of standard business processes in accounting, marketing, and human resource management.
- Strong knowledge and background in railcar fleet maintenance, repair management, equipment loading, and quality assurance and inventory programs.
- Experience in railway or systems management is an asset.
Experience Level
- Minimum ten (10) years’ experience in a management position
Education Level
- Bachelor’s degree in finance/commerce/business/engineering or equivalent industry experience
About the Company
- Cando is a leader in providing comprehensive rail logistics solutions.
