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About the Role

Partner with the Director of Engineering to maintain guest rooms and guest floors to four-diamond standards. Supervise daily operations, manage preventive maintenance programs, and ensure timely completion of maintenance tasks. Inspect work for quality, coordinate training programs, support staffing, and ensure ADA compliance to deliver exceptional guest experiences and operational excellence.

Responsibilities

• Supervise daily maintenance operations and assign work to engineering staff
• Review and inspect completed work orders to ensure accuracy and quality
• Address and resolve maintenance-related guest concerns in collaboration with department heads
• Oversee and ensure completion of all preventive maintenance tasks to hotel standards
• Assist engineers with diagnosing and troubleshooting equipment malfunctions
• Coordinate training programs to enhance team skills and performance
• Maintain cleanliness and safety standards in maintenance shops and work areas
• Manage inventory for guestroom parts, tools, and maintenance supplies
• Conduct periodic inspections of guestrooms to ensure compliance with quality standards
• Support ADA compliance efforts in guest rooms and public spaces
• Administer key control, tool control, and credit card control procedures
• Collaborate with Security on repairs and maintenance of electronic locking systems
• Attend hotel meetings and stay informed about property-wide events and operational updates
• Foster teamwork by promoting a collaborative, service-oriented work environment
• Ensure adherence to OSHA regulations, safety procedures, and hotel policies
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Requirements

• 3 to 5 years of experience in an engineering supervisory role within a hospitality environment
• Proven experience in overseeing maintenance operations, preventive maintenance, and system inspections
• Previous experience with leadership, training, and employee performance management
• Hands-on experience with electrical, plumbing, HVAC, refrigeration, and life safety systems
• Familiarity with HotSoS or other computer-based maintenance management systems
• Strong leadership, management, and organizational skills
• Excellent problem-solving and decision-making abilities under pressure
• Proficient in reading and interpreting architectural drawings and blueprints
• Knowledge of OSHA regulations and equipment maintenance standards
• Effective communication and interpersonal skills
• Familiarity with energy management and system diagnostics
• Ability to stand, walk, reach, work on ladders, and lift/pull/push 50 plus pounds regularly throughout the shift
• Flexibility to work on varying shifts, including nights, weekends, and holidays, as needed

Skills

• Leadership
• Management
• Organizational skills
• Problem-solving
• Decision-making
• Communication
• Interpersonal skills

Location

• New York, NY

Work Type

• Full-time

Experience Level

• Manager

Education Level

• High school diploma or equivalent
• Post-secondary education in Engineering, Facilities Management, or a related technical discipline

Salary/Compensations

• $68,000.00 to $85,000.00

Benefits

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days
• Vacation
• Holidays
• Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities
• Career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates
• Other discounts, perks and more

About the Company

• Loews Hotels & Co operates iconic hotels and resorts across the U.S.
• Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S.
• Diverse and welcoming teams craft exceptional experiences in iconic destinations.
• Growth and belonging start here; you’ll be valued for who you are and the goals you have.
• Every role offers opportunities to grow and make a meaningful impact.

Equal Opportunity

• Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
• Veterans and military spouses are encouraged to apply