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About the Role

The Concessions Attendant supports theatre operations, ensuring high guest satisfaction and cleanliness. Tasks are performed in a friendly, courteous, helpful, timely, and professional manner.

Responsibilities

• Complete transactions by greeting guests, identifying requests, processing loyalty transactions, and thanking guests.
• Sell food and beverage items at the concession stand.
• Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling.
• Operate point-of-sale terminals and make accurate change.
• Prepare food and beverage orders following company food safety policies and local regulations.
• Fill online concession orders and prepare them for pickup.
• Perform daily concession maintenance duties, including stocking.
• Follow instructions on the safe use of chemicals and cleaning materials.
• Clean and sanitize the concession stand and beverage areas.
• Monitor and communicate social distancing guidelines.
• Ensure guest service is friendly, helpful, and fast.
• Answer guest questions and resolve concerns.
• Uphold company standards and execute company-wide programs.
• Assist with other functions as instructed by management.

Requirements

• Possess strong interpersonal, verbal, and written communication skills.
• Willing and motivated to learn new skills and tasks.
• Flexible and accessible work schedule, including late evenings, weekends, and holidays.
• Ability to work in a high-volume, fast-paced, team environment.
• Passion for delivering unparalleled hospitality and high-quality food & service.
• Ability to follow all cleanliness, sanitation, and personal hygiene practices.
• Must be able to perform essential functions with or without reasonable accommodation.
• Employee is frequently required to sit, talk, hear, and use hands.
• Employee is required to stand and/or walk.
• Must occasionally lift and/or move up to 35 lbs.
• Specific vision abilities include close vision and the ability to adjust focus.
• Wearing a face mask is required during scheduled working hours.

Skills

• Interpersonal skills
• Verbal communication skills
• Written communication skills
• Point-of-sale (POS) operation
• Food safety
• Customer service
• Upselling
• Suggestive selling
• Teamwork

Location

• (Location)

Work Type

• Part Time
• Variable Shifts

Education Level

• No minimum education required

Salary/Compensations

• $(Insert Wage)/hr.

Benefits

• Free Movies
• Amazing Growth Opportunities

About the Company

• Marcus Theatres is an equal opportunity employer.

Equal Opportunity

• We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
• We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.