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About the Role

As a Senior Associate on the Commercial Operations team, you will play a critical role driving the current and future state success of our team and the sales business. In this role, help build and execute our team strategy, own team capacity planning, be the subject matter expert on our data, generate deep insights and recommendations on how to improve deal velocity and accuracy, and own the delivery of projects and programs that impact sales across all lines of businesses.

Responsibilities

• Harness data through CRM reports, SQL, spreadsheets, and AI (e.g. Claude, Chat GPT) to convert data into insights into action
• Conduct deep dives to products recommendations, define and quantify problem statements, and take a structured approach to solving problems
• Build strong relationships with a wide array of partners and stakeholders and help connect dots between teams and influence decision making
• Get things done to deliver impact through scrappy and/or structured methodologies
• Communicates the right things to the right people at the right level and the right time

Requirements

• You have a Bachelor’s degree or higher
• You have 3+ years of experience in management consulting, tech, strategy, business operations or related experience; high-growth or experience in a technology company preferred
• You can deeply understand complex processes and produce end to end documentation and processes and workflows (Lucidchart, Google Slides, etc, or similar process mapping tooling)
• You are a versatile problem solver who takes a structured approach in identify, sizing, and solving problems through strong project/program management capabilities
• You can manually extract data from disparate sources leveraging CRM reporting, SQL, AI (e.g. ChatGPT, Claude + Snowflake Integrations)
• You analyze data sets to generate insight, conduct sizing of estimated impact of current and future states, and can build data models to estimate future work

Skills

• CRM reporting
• SQL
• Spreadsheets
• AI (e.g. Claude, Chat GPT)
• Process mapping tooling
• Project/program management
• Snowflake Integrations

Location

• United States
• Illinois
• Colorado
• Remote

Work Type

• Full-time

Experience Level

• Senior Associate
• 3+ years of experience

Education Level

• Bachelor's degree or higher

Salary/Compensations

• $88,400—$130,000 USD

Benefits

• Opportunities for equity grants
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical benefits
• Dental benefits
• Vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Flexible paid time off/vacation (for salaried roles)
• 80 hours of paid sick time per year (for salaried roles)

About the Company

• At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
• We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
• DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
• We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

• We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
• Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
• Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.
• Whether blatant or hidden, barriers to success have no place at DoorDash.
• We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
• Thank you to the Level Playing Field Institute for this statement of non-discrimination.
• Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
• If you need any accommodations, please inform your recruiting contact upon initial connection.