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About the Role

We are seeking a Marketing Operations Senior Manager to provide structure and momentum to our marketing and creative team. This role will serve as the operational backbone of our creative process, managing cross-functional coordination, optimizing workflows, and ensuring timely and budget-conscious delivery of high-quality creative work. You will partner with various teams and external vendors to manage end-to-end creative production, acting as the architect of the system and its processes.

Responsibilities

Manage the end-to-end planning, execution, and delivery of creative projects, including digital campaigns, social content, video, and print
Oversee resource management and capacity planning across the creative team, ensuring optimal utilization of internal and external talent
Serve as a primary point of coordination between creative, growth and media, and other cross-functional teams
Propose, implement, and document scalable workflow processes that drive efficiency and clarity
Develop and maintain detailed project timelines, deliverables, and budgets
Identify project risks and blockers early, and implement solutions to keep work on track
Lead project kickoffs, creative reviews, and postmortems, ensuring clear communication and accountability throughout
Ensure all creative output aligns with project goals, brand standards, and stakeholder expectations
Own vendor management and contracting

Requirements

10+ years of experience in account management, creative operations, or project management—ideally in an agency or in-house creative environment
Proven track record managing digital-first campaigns and deliverables, with bonus points for experience in video and print
Proficiency in project management and collaboration tools (e.g., Notion, Workfront, Asana, Smartsheet, Adobe Creative Cloud, Slack, etc.)
Strong attention to detail and ability to tell clear stories through presentations, spreadsheets, and written word
Analytical mindset with the ability to track performance and refine systems over time
Strong communication and stakeholder management skills—you know how to keep everyone aligned without slowing down the work
Deep understanding of agency-style workflows, timelines, and team dynamics
Ability to thrive in a fast-paced, ambiguous environment with multiple stakeholders and shifting priorities
A calm, proactive, detail-obsessed approach to managing complexity and deadlines

Skills

Project management
Creative operations
Account management
Digital-first campaigns
Video production
Print production
Notion
Workfront
Asana
Smartsheet
Adobe Creative Cloud
Slack
Communication
Stakeholder management
Workflow optimization

Location

New York, NY

Work Type

Hybrid
Full Time
Exempt

Experience Level

10+ years

Salary/Compensations

$155,000–$190,000 USD Annually

Benefits

Comprehensive medical, dental, vision, life, and disability coverage
No cost access to therapy through the Grow platform (available to US employees)
Retirement savings programs and equity opportunities
Flexible time off, paid holidays & winter break
Up to 18 weeks of paid parental leave and a new child stipend
Dedicated weekly flexible time for self care (Mental Health Mornings/Afternoons)
Annual stipend for personal wellbeing and professional growth
Pre-tax commuter benefits
Support for home workspace
Meal benefits
Wellness memberships
Virtual care
Pet insurance discounts (where available)
Global travel assistance

About the Company

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care.
Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients.
Following the mass increase in depression and anxiety, the need for accessibility is more important than ever.
We’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.
We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

Equal Opportunity

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.