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About the Role
The Senior Product Manager is responsible for the strategy, roadmap, and execution of assigned authentication solutions, acting as the general manager for their product area. This role defines market positioning, prioritizes product investments, and delivers measurable business and customer outcomes by identifying opportunities to drive growth, adoption, portfolio attach, and competitive differentiation.
Responsibilities
- Own and manage the product vision, strategy, roadmap, and lifecycle for assigned authentication solutions.
- Translate customer needs, market trends, regulatory requirements, and competitive insights into prioritized product requirements, backlogs, and release plans.
- Define clear product requirements, user stories, acceptance criteria, and desired outcomes to guide Engineering delivery.
- Lead product participation in PI Planning and maintain alignment among roadmap priorities, delivery plans, and business objectives.
- Establish and maintain customer and stakeholder feedback loops to inform product decisions and roadmap refinement.
- Define, monitor, and report key product performance indicators, including revenue, adoption, customer value, portfolio attach, and market performance.
- Coordinate launch readiness and go-to-market execution with Product Marketing, Sales, Technical Services, and other cross-functional teams.
- Represent the product in customer engagements, executive reviews, internal planning forums, and relevant industry discussions.
- Identify product risks, dependencies, and performance gaps, and drive appropriate actions to address them.
- Own the overall performance and lifecycle of assigned authentication solutions, from market assessment and concept development through launch, growth, optimization, and end-of-life planning.
- Develop product strategies and investment recommendations that support business unit growth, customer value, and portfolio differentiation.
- Lead the development of Epics and Lean Business Cases within the SAFe and Lean Portfolio Management framework.
- Maintain a strong understanding of customer needs, market dynamics, regulatory developments, and trends across authentication, identity security, and passwordless technologies.
- Partner with Engineering, Product Marketing, Sales, Technical Services, and other stakeholders to drive product adoption, portfolio attach, customer expansion, and commercial success.
- Evaluate product performance, risks, dependencies, and market opportunities, and recommend strategic or corrective actions as needed.
- Provide clear, data-informed product recommendations, business updates, and investment priorities to business unit leadership.
Requirements
- Bachelor’s degree or equivalent practical experience in product management, technology, business, or a related discipline.
- 7 to 10 years of product management experience in authentication, identity, cybersecurity, or enterprise SaaS markets.
- Strong understanding of authentication technologies including FIDO, passkeys, MFA, and enterprise identity ecosystems.
- Experience delivering enterprise scale products in agile or SAFe environments.
- Demonstrated ability to translate strategy into execution and measurable outcomes.
- Strong analytical, communication, and stakeholder management skills.
- Commercial acumen and the ability to balance technical feasibility with market impact.
- Experience designing and delivering passwordless authentication solutions for large enterprises is preferred.
- Experience contributing to portfolio level planning and cross product initiatives is preferred.
- Familiarity with Lean Portfolio Management and scaled agile methodologies is preferred.
- Applicants must be currently and legally authorized to reside and work in the hiring country.
- HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
- International relocation or remote work arrangements outside of the hiring country will not be considered.
Skills
- Product Management
- Authentication Technologies
- FIDO
- Passkeys
- MFA
- Enterprise Identity Ecosystems
- Agile
- SAFe
- Analytical Skills
- Communication Skills
- Stakeholder Management
- Commercial Acumen
- Passwordless Authentication
- Portfolio Planning
- Lean Portfolio Management
- Scaled Agile Methodologies
Location
- Austin, Texas
- Palm Beach Gardens, Florida
- Fort Lauderdale, Florida
Work Type
- Full-time
Experience Level
- Senior
- 7 to 10 years
Education Level
- Bachelor's degree or equivalent practical experience
- Advanced degree is a plus but not required
Benefits
- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- Extensive career development opportunities and resources to maximize your potential
About the Company
- HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
- HID Global is a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.
- HID Global IAM products protect more than 85 million user identities.
- HID Global understands that no person, device, or workplace can go unprotected, driving advances in risk-based multi-factor authentication, securing user identities in converged access environments, and expanding implementations with industry-leading digital certificates and PKIaaS solutions.
- HID is part of the ASSA ABLOY Group, the global leader in access solutions, with 63,000 colleagues in over 70 different countries.
Equal Opportunity
- HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve.
- As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives.
- We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic.
- Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.
- If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.