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About the Role
As a Product Manager on eBay’s Conversion Programs team, you will develop customer-facing communications to drive conversion, revenue, and sustained customer engagement. You will craft and deliver the strategy for a multimillion-dollar communications portfolio focused on Email, Push Notifications, and Native Hub Notifications, innovating how and when customers are engaged across the funnel using experimentation and data.
Responsibilities
- Own and implement the product roadmap in close partnership with Engineering, Data Science, and Design
- Drive operational excellence by finding opportunities to increase experimentation velocity and improve cross-functional collaboration
- Identify and size opportunities to enhance the portfolio, using data to forecast business impact and prioritize initiatives
- Develop and lead A/B tests, including hypothesis development, experiment setup, and KPI definition
- Author clear product requirements (PRDs) and partner with Engineering to deliver high-quality execution
- Develop and maintain project plans, lead dependencies, and ensure teams are aligned and execution-ready
- Measure performance against KPIs and provide data-driven recommendations on scaling and optimization
- Continuously collect insights through customer feedback, market research, competitor analysis, and industry trends to inform product innovation
Requirements
- 4+ years of experience in product management, business strategy, consulting, or growth marketing, with a focus on customer conversion
- 2+ years in e-commerce required
- Validated experience owning and optimizing performance-based communications (email, push, in-app, or similar), including audience strategy, trigger logic, messaging, and measurement
- Deep understanding of UI/UX and key design principles across email, push, in-app notification or similar
- Marketplace experience (e.g., Uber, Airbnb, LinkedIn) strongly preferred
- Confirmed experience partnering closely with Engineering teams (front-end and back-end) using Agile methodologies
- Strong technical understanding of building products and communications from the ground up
- Proven ability to implement with precision and deliver high-quality experiences in a fast-paced, iterative environment
- Track record of successfully leading complex, cross-functional initiatives end-to-end
- Experience developing and improving effective email and notification campaigns within e-commerce environments
Skills
- Product Management
- Business Strategy
- Growth Marketing
- Customer Conversion
- E-commerce
- Email Marketing
- Push Notifications
- In-App Notifications
- UI/UX
- Agile Methodologies
- A/B Testing
- Data Analysis
Experience Level
- 4+ years of experience in product management, business strategy, consulting, or growth marketing
- 2+ years in e-commerce
Salary/Compensations
- C$110,400 - C$147,400
Benefits
- Target bonus
- Restricted stock units
- Medical benefits
- Financial benefits
- RRSP eligibility
- Various paid time off benefits
- PTO
- Parental leave
About the Company
- eBay is a global ecommerce leader changing the way the world shops and sells.
- Our platform empowers millions of buyers and sellers in more than 190 markets.
- We’re committed to pushing boundaries and reinventing the future of ecommerce for enthusiasts.
- Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work.
- We are in this together, sustaining the future of our customers, our company, and our planet.
- Join a team of passionate thinkers, innovators, and dreamers to connect people and build communities to create economic opportunity for all.
Equal Opportunity
- eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status.
- If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible.
- View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.