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About the Role
Clio is seeking a strategic and experienced Senior Manager, Product Design to co-lead product design for Clio Work and contribute to our growing Product Design team. This role is open to candidates across North America (US and Canada, excluding Quebec). You will drive design strategy, foster a high-performing team, and partner closely with Product and Engineering leadership to deliver exceptional user experiences within Clio Work, our AI-native workspace for the practice of law.
Responsibilities
- Define and drive the design vision and strategy for your area of Clio Work, partnering with Product and Engineering to translate business goals, data, and customer insights into actionable design strategies and solutions.
- Provide leadership and mentorship within the design org.
- Build, lead, and mentor a team of product designers, fostering a culture of collaboration, innovation, and excellence.
- Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle.
- Establish and continuously improve design processes, standards, and best practices, ensuring consistency and scalability across your area of Clio Work.
- Champion user-centered design principles, leveraging user research and data to inform design decisions and drive product improvements.
- Effectively communicate design concepts, strategies, and rationale to stakeholders at all levels, influencing product direction.
- Hire and develop the best.
- Conduct performance reviews, provide feedback, and support the professional development of your team.
- Manage design resources and forecast future needs, ensuring the team is adequately staffed to meet product goals.
- Contribute to and evolve Clio's design system, ensuring consistency and efficiency across the platform.
Requirements
- 10+ years of experience in product design, with experience shipping AI-native enterprise software required.
- 5+ years of experience managing and leading product design teams.
- Proven track record of shipping high quality, impactful work in complex and regulated problem spaces.
- Demonstrated ability to build and lead high-performing design teams.
- Demonstrated ability to make hard decisions with accountability and transparency.
- Removes ambiguity, is adaptable and flexible.
- Understand key business metrics, user needs and how to connect them to Design.
- Excellent cross-disciplinary collaboration and organizational agility.
- Expert in user research methodologies and the ability to translate research findings into actionable design strategies.
- Strong understanding of interaction design principles, data visualization, and information architecture.
- Proven ability to work in a fast paced environment.
- Experience working on large-scale, complex projects, and agile development processes.
- Experience with accessibility standards (WCAG).
- Experience with SaaS products (Nice to have).
Skills
- Figma
- Miro
- Cursor
- Claude Code
- Figma Make
- Claude skills
Location
- North America (US and Canada, excluding Quebec)
- Burnaby
- Calgary
- Toronto
Work Type
- Hybrid
Experience Level
- Senior Manager
- 10+ years of experience in product design
- 5+ years of experience managing and leading product design teams
Salary/Compensations
- $188,000 to $282,000 CAD
Benefits
- Competitive, equitable salary
- Top-tier health benefits
- Dental insurance
- Vision insurance
- Flexible time off policy, with an encouraged 20 days off per year
- $2000 annual counseling benefit
- RRSP matching
- RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
About the Company
- Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
- We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
- We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Equal Opportunity
- We are dedicated to diversity, equity and inclusion.
- We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
- We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
- We are committed to equal employment and we encourage candidates from all backgrounds to apply.
- Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.