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About the Role

The ACT Certified Peer Specialist uses lived experience and recovery to build hope, strengthen engagement, and empower participants. As a valued member of the interdisciplinary team, the Certified Peer ensures that participant voice, choice, and self-determination remain central to care and treatment planning.

Responsibilities

• Use lived experience in a professional and purposeful manner to inspire hope, strengthen engagement, and support participants in their recovery journeys.
• Partner collaboratively with participants, families, team members, and community providers.
• Manage an assigned caseload and serve as chart manager for designated participants.
• Provide direct support, education, information, and skill-building services based on each participant’s goals and needs.
• Bring the participant perspective to treatment planning, team discussions, and decision-making.
• Coach, educate, encourage, and empower participants to use their voice and make informed choices about their care and lives.
• Advocate for participant preferences, strengths, goals, and choices throughout the service-planning process.
• Participate actively in interdisciplinary team meetings, trainings, care coordination, and clinical discussions.
• Help team members and community partners understand the value of participant voice, choice, and self-determination.
• Serve as a bridge between participants and professionals, fostering communication, trust, and mutual understanding.
• Participate in community outreach and represent the participant perspective with community stakeholders when appropriate.
• Support crisis intervention and other ACT services and activities as part of the interdisciplinary team.
• Contribute to quality improvement initiatives by sharing participant feedback and insights.
• Complete progress notes, assessments, treatment plans, and other required documentation accurately and within established timelines.
• Maintain compliance with applicable federal and state regulations, agency policies, procedures, and documentation standards.
• Participate in the on-call rotation.
• Complete required training and ongoing professional development to maintain certification and strengthen skills.

Requirements

• Lived experience with mental health challenges and the ability to share personal experiences in a thoughtful, supportive, and recovery-oriented manner.
• Strong interpersonal, communication, writing, organizational, and telephone skills.
• The ability to prioritize responsibilities, adapt to changing needs, and manage multiple tasks effectively.
• Strong professional boundaries and sound judgment.
• The ability to work collaboratively as part of a multidisciplinary team.
• A commitment to ongoing learning, training, and professional development.
• A genuine belief in the strengths, abilities, and potential of the individuals we serve.
• Valid New York State Driver’s License required.

Skills

• Lived experience
• Recovery
• Interpersonal skills
• Communication skills
• Writing skills
• Organizational skills
• Telephone skills
• Collaboration
• Learning
• Training
• Professional development

Location

• 140 NY-303, Valley Cottage, NY 10989

Work Type

• Full-time

Experience Level

• Previous experience in a peer, behavioral health, human services, or other supportive role preferred.

Education Level

• High School Diploma or GED required.
• New York State Certified Peer Specialist certification required; Provisional Certification accepted.
• Personal lived experience with mental health challenges required.

Salary/Compensations

• $25 Provisional and $28.50 Full Certification

About the Company

• Assertive Community Treatment (ACT) is an evidence-based, person-centered approach providing treatment, rehabilitation, and support to individuals living with serious mental illness.
• A mobile, multidisciplinary team delivers individualized services in participants’ homes and community settings, helping them achieve meaningful goals related to housing, employment, relationships, wellness, and recovery.
• ACT also incorporates harm reduction and trauma-informed care.

Equal Opportunity

• An Equal Opportunity Employer, including disability and Veterans