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Responsibilities
- Manages multiple locations with agents designated within a geographic zone
- Screens applicants, interviews, and hires new agents
- Promotes a positive attitude to ensure excellent customer service skills are utilized
- Manages staff by setting goals, giving performance evaluations, and providing training and guidance
- Monitors agents for attendance and disciplinary issues
- Creates and implements weekly work schedules for agents
- Handles escalated customer service issues
- Directs and observes agents to ensure performance and customer service levels are met
Requirements
- Insurance Producer License (Preferred)
- Life Insurance License (Preferred)
Location
- In-person
- In the field
- Office
Work Type
- Full-time
- In-person
- In the field
- Office
Salary/Compensations
- Commission pay
Benefits
- Life insurance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance