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About the Role

Provide guests with high standards of service, assisting with beverage service and other aspects of the meeting program. Join a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Responsibilities

Arrive on duty with proper attire and prepared for shift on time
Have complete knowledge of the hotel’s events, services and facilities
Ensure prompt and courteous service is extended to both internal and external customers, exceeding expectations
Maintain a clean and orderly working environment
Setting and serving bars at various functions such as receptions, lunches and dinners
Maintaining convention facilities, storage areas and equipment in a clean and orderly fashion
Set up and tear down of beverage setup according to the pre-determined standards of the department and hotel
Actively participate in the health and safety regulations at all times
Ensure guests needs and requirements are carried out with a helpful and courteous manner
Unload and store all beverage left-overs as directed by your supervisor or manager
Complete any and all necessary duties and responsibilities as needed and other duties as assigned by your manager or supervisor
Participate in regular departmental communication meetings
Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
Adhere to alcohol handling procedures and policies
Will work weekends, holidays and shift work as scheduled
Any other tasks as assigned

Requirements

Teamwork approach to all duties and helpful attitude with co-workers
Efficient and effective approach to completing all tasks
Understand and follow through with all banquet event orders
Must have Smart Serve Certification
Must be legally eligible to work in Canada
The hotel is unable to assist candidates in obtaining Canadian work authorization.

Skills

Complete understanding of preparation and presentation of alcoholic and non-alcoholic beverages
Fluent in written and oral English
Capable of physical duties such as lifting and moving portable bars and cases of liquor

Location

Toronto

Work Type

Permanent
Casual

Salary/Compensations

$18.64 per hour

Benefits

Free Meals: Healthy meals on us every shift.
Travel Discounts: Sweet deals at Accor hotels worldwide.
Dry Cleaning: Free dry-cleaning for your work gear.
Skill Up: Custom learning programs to boost your talents.
Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
Level Up: Unlock new career heights with exciting growth paths.

About the Company

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.
Join us in creating our next chapter with your story.
New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Equal Opportunity

At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
As an Equal Opportunity Employer, we provide equal access to opportunities.
We welcome applications from all qualified candidates.