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About the Role
This role offers a rare opportunity to lead a critical security function within a global software company. You will influence how Atlassian handles major incidents, mature its response capabilities, and invest in the future of security operations. You will work on meaningful problems at the intersection of incident command, operations, engineering, and trust, helping to define how investigative AI and automation can responsibly improve security response at scale. You will partner with senior security and business leaders while building durable systems, stronger responders, and better outcomes for customers.
Responsibilities
- Lead high-impact incident response work in a complex cloud environment.
- Shape how Atlassian responds to security events at scale.
- Lead or coordinate complex security incidents, bringing structure, urgency, and sound judgment under pressure.
- Partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigation, containment, recovery, and follow-through.
- Directly manage a team of 5-8 in the US region.
- Coach incident responders and senior practitioners, raising the quality of investigations, handoffs, decision-making, and executive communication.
- Improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling.
- Drive the adoption of investigative AI tools and automation that help analysts triage faster, surface relevant signals, reduce toil, and improve consistency.
- Support regulated and high-trust environments, including work requiring a strong understanding of formal incident handling, reporting expectations, and documented operating procedures.
Requirements
- Strong mix of incident leadership, operational maturity, and people leadership.
- Experience directly leading complex, multi-stakeholder security incidents in a SaaS, cloud, or enterprise environment.
- Demonstrated success managing and developing senior security engineers, incident responders, and/or technical leads.
- Strong executive communication skills, including the ability to translate incomplete technical information into clear decisions, risks, and next steps.
- Experience improving incident response programs through metrics, retrospectives, process design, readiness exercises, and cross-team influence.
- Hands-on familiarity with investigation workflows, detection and response tooling, log analysis, and operational coordination across globally distributed teams.
- Experience deploying investigative AI tools and automation in security operations or incident response environments.
- Strong systems thinking: the ability to connect incidents to broader improvements in telemetry, detection logic, escalation paths, tooling, and operating models.
- Calm, structured decision-making in ambiguous, high-pressure situations.
- Experience serving as an incident commander or major incident manager for high-severity cyber incidents.
- Experience supporting regulated environments or formal incident reporting obligations, including government or FedRAMP-adjacent contexts.
- Experience building or scaling follow-the-sun incident response models across regions.
- Experience introducing AI-assisted investigation workflows, case enrichment, knowledge retrieval, summarization, or orchestration capabilities in security operations.
- Strong understanding of how to use operational metrics, quality signals, and error patterns to guide program investments.
- Experience speaking externally, representing security programs, or contributing to broader security community practices.
Skills
- Incident leadership
- Operational maturity
- People leadership
- Security incident management
- SaaS security
- Cloud security
- Enterprise security
- Team management
- Executive communication
- Incident response program improvement
- Investigation workflows
- Detection and response tooling
- Log analysis
- Operational coordination
- AI tools in security
- Automation in security
- Systems thinking
- Decision-making under pressure
- Regulated environment support
- Formal incident reporting
- Follow-the-sun incident response
- AI-assisted investigation
- Operational metrics analysis
- External representation
- Security community engagement
Location
- US region
Work Type
- Office
- Home
- Combination of office and home
Experience Level
- Senior
- Lead
Salary/Compensations
- Zone A: $221,400 - $289,050
- Zone B: $199,800 - $260,850
- Zone C: $184,500 - $240,875
Benefits
- Health and wellbeing resources
- Paid volunteer days
About the Company
- Atlassian's mission is to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
- We believe that the unique contributions of all Atlassians create our success.
- To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
- All your information will be kept confidential according to EEO guidelines.
- To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
- In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
Equal Opportunity
- We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
- All your information will be kept confidential according to EEO guidelines.