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About the Role

The Casual Dining Assistant supports Amherst College Dining Services by providing excellent service in the dining facility. This role involves food and beverage service, including serving, refilling, stocking, cleaning, and ensuring a safe work environment. It requires direct customer service and constant, positive interaction with the campus community.

Responsibilities

• Move, serve, stock, finish, and refill food, beverages, and related items
• Ensure that plating and portion size standards are followed
• Clean, sanitize, organize, and maintain dining hall surfaces, fixtures, and equipment
• Maintain College operational standards and Health Department regulations
• Ensure all areas are maintained in an orderly, clean, and sanitary manner
• Set up food items prior to and during meals, meeting established standards, and manage the rotation of goods to ensure the highest quality
• Perform work in a safe and efficient manner; ensure operational organization before, during, and after service
• Ensure that equipment used is in sound, working order; tools used are properly cared for and stored
• Communicate operational needs and concerns effectively and proactively
• Maintain a commitment to the quality of our resources and work to prevent loss and eliminate waste
• Promote our standards of quality and service and the safety of our work environment
• Sort, wash, and restock service wares, dishware, glassware, and silverware used in dining service according to college standards
• Other responsibilities performed as requested or assigned

Requirements

• Positive attitude and passion for delivering excellent customer service
• Ability to follow verbal and written instructions
• Ability to see, taste, feel, smell, and describe foods and beverages
• Ability to work in a fast-paced team environment
• Stamina and physical ability to stand and walk for long periods of time
• Ability to frequently stoop, bend, reach, twist, and lift items up to 50 pounds independently and over 50 pounds with assistance
• Ability to maneuver a cart through pushing and pulling
• Ability to perform repetitive motion
• Work in a food service environment with variable environmental conditions and near or with cooking equipment that produces heat and cold as well as steam, vapor, and odors related to foods
• Ability to work a flexible schedule, including reporting to work or remain on duty even when the College is closed
• Attention to detail and quality standards
• Successful completion of pre-employment physical and lift test
• Successful completion of required reference and background checks

Skills

• Customer service
• Food service
• Allergen awareness
• ServSafe Food Handler Certification

Location

• Amherst College

Work Type

• Casual
• Part-time
• Non-benefitted

Experience Level

• Entry Level

Education Level

• High School Diploma or equivalent (Preferred)

Salary/Compensations

• $16.50-$17.00 per hour

About the Company

• Amherst College has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body.
• The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Equal Opportunity

• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.