About the Role
Access Alliance Multicultural Health and Community Services (AAMHCS) is seeking a thoughtful, empathic, and organized individual to join their interdisciplinary health services team. The Counsellor/Therapist will provide assessment, case management, counseling, and advocacy for clients facing complex health and social issues, working within a collaborative model of practice.
Responsibilities
- Provide brief and short-term trauma-informed counseling for clients.
- Support newcomers with mental health needs using culturally appropriate, trauma-informed, and emerging practices.
- Coordinate client care, including orientation, assessment, referrals, case management, and discharge planning.
- Participate in the Centre's interdisciplinary team to support integrated client services based on social determinants of health.
- Establish and maintain links with community organizations and groups.
- Work with community groups to identify service gaps and needs.
- Network, liaise, and advocate with organizations and community groups on identified issues.
- Participate in primary health care program and service delivery in partnership with other institutions.
- Participate in organizational systems including quality assurance and performance evaluation.
- Travel throughout the City to designated sites and work flexible hours, including evenings and weekends.
Requirements
- Master's degree in social work and registration or eligibility for registration with the Ontario College of Social Workers and Social Service Workers.
- Minimum 3 years full-time work experience in clinical counseling.
- Thorough familiarity and work experience with therapeutic methods and practices based upon a health promotion model.
- Excellent case management, casework, counseling, crisis intervention, and group facilitation skills.
- Ability to travel within Toronto and work flexible shifts including evenings and Saturdays.
- Strong computer literacy (word processing, internet, data entry in Windows applications, electronic medical record charting).
- Extensive knowledge of issues related to working with refugees, recent immigrants, and undocumented populations, particularly low-income, 2SLGBTQI+, and racialized groups.
- Superior interpersonal, communication (written and verbal), problem-solving, organizational, time management, and self-care skills.
- Strong understanding and commitment to the principles and values of community health and community health centers.
- Ability to work collaboratively within an interdisciplinary health care team.
- Interest and commitment to working in a low-income, multilingual, multiracial community.
- Must be fully vaccinated against COVID-19.
- A criminal background check (Vulnerable sector) will be conducted.
Skills
- Trauma-informed counseling
- Case management
- Client care coordination
- Referrals
- Discharge planning
- Interdisciplinary team collaboration
- Community outreach
- Networking
- Advocacy
- Therapeutic methods
- Health promotion model
- Casework
- Crisis intervention
- Group facilitation
- Computer literacy
- Word processing
- Internet navigation
- Data entry
- Electronic medical record charting
- Interpersonal skills
- Verbal communication
- Written communication
- Problem-solving
- Organizational skills
- Time management
- Self-care skills
Location
- 340 College Street, Toronto, Ontario
- May be required to work at any site
Work Type
- Full Time
- Permanent
Experience Level
- Minimum 3 years full time work experience in clinical counselling
Education Level
- Master's degree in social work
- Registration or eligibility for registration with the Ontario College of Social Workers and Social Service Workers
Salary/Compensations
- 67,543 – 81,467 / Annual
Benefits
- Comprehensive group benefits coverage
- Annual vacation entitlement
- Cumulative sick leave entitlement
- Employee assistance programs
About the Company
- Access Alliance Multicultural Health and Community Services (AAMHCS) is a Community Health Centre that aims to provide services and addresses system inequities to improve health outcomes for the most vulnerable immigrants, refugees, and their communities.
- The Centre envisions a future in which Toronto’s diverse communities achieve health with dignity.
- Access Alliance is a HOOPP employer.
- Access Alliance encourages a scent-free environment.
Equal Opportunity
- We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and 2SLGBTQI+ communities.
- In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.
