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About the Role

As a General Manager, you’ll oversee the full scope of studio operations — from business performance to team leadership. You’ll be accountable for hitting KPIs, driving membership growth, and cultivating a culture of excellence that inspires both staff and clients. This role is a balance of strategic planning, hands-on leadership, and authentic relationship building.

Responsibilities

• Own studio performance by developing and executing business plans that achieve KPIs, revenue, and profitability goals.
• Monitor trends and apply data-driven decision-making to drive results.
• Manage labor and cost models for operational efficiency.
• Oversee day-to-day studio operations with a focus on client experience, brand standards, and facility excellence.
• Ensure compliance with safety, cleanliness, and operational protocols.
• Implement local marketing strategies, community events, and grassroots initiatives to grow awareness and memberships.
• Recruit, hire, and onboard new team members to deliver a consistent, high-quality client experience.
• Provide ongoing training, development, and cross-training to ensure staff expertise across therapies and systems.
• Lead the employee lifecycle, including coaching, performance reviews, recognition, and corrective action when needed.
• Foster a culture of accountability, empowerment, and five-star customer service.
• Serve as a role model of servant leadership — demonstrating values, culture, and high performance daily.

Requirements

• 3–5 years of management experience (required), including hiring, training, coaching, and performance management.
• Prior experience in health, wellness, fitness, or retail management (preferred).
• Proven track record in sales growth and team leadership.
• Entrepreneurial mindset with the ability to identify new opportunities.
• Strong communication and coaching skills.
• Ability to balance data-driven decisions with authentic human connection.
• Flexible schedule availability, including evenings, weekends, and holidays.

Skills

• Servant leadership
• Data-driven decision-making
• Sales growth
• Team leadership
• Communication
• Coaching

Location

• Pittsford, NY

Work Type

• 40 hours per week
• Some weekend availability

Experience Level

• 3-5 years management experience

Education Level

• High School Diploma or equivalent (required)

Salary/Compensations

• $50,000 - $80,000

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Paid time off
• Wellness resources
• Medical, dental, vision (Full-Time, effective within 30 days)
• Complimentary and discounted Restore services
• Salary plus monthly bonus
• Advancement opportunities within a rapidly growing brand.

About the Company

• Restore Hyper Wellness is the award-winning creator of Hyper Wellness®—a revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, you become part of a movement dedicated to helping people expand their potential and do more of what they love.

Equal Opportunity

• Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.