Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
This role involves leading and coaching a team of framers, focusing on building customer relationships and creating framing solutions for their art, while also driving custom framing sales.
Responsibilities
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
- Develop and coach the team selling behaviors
- Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
- Achieve your KPI’s and manage the framing team to achieve their role KPI’s
- Review sales and production workload and build plans and sales floor time for networking.
- Manage and execute the inventory management processes as assigned
- Manage and execute shrink and safety programs.
- Serve as Manager on Duty (MOD)
- Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
- Partners with MOD’s daily on the expectations of framing and other framers.
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment
- Acknowledge customers, help locate product and provide solutions
- Assist with Omni channel processes
- Other duties as assigned
Requirements
- Basic computer skills
- Regular bending, lifting, carrying, reaching and stretching
- Ability to move throughout the store
- Ability to remain standing for long periods of time
- Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
- Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Skills
- Custom framing sales
- Customer relationship building
- Team leadership
- Sales coaching
- Inventory management
- Shrink and safety program management
- Talent development
- Performance management
Location
- AUS-SUNSET VALLEY, TX
Work Type
- Full-time
Experience Level
- Retail management experience
- Experience leading a sales team
- Previous custom framing experience is preferred
Benefits
- 401(k) with employer match
- Employee Assistance Program
- Medical coverage
- Dental coverage
- Vision coverage
- Telemedicine services
- Flexible spending accounts
- Commuter benefits
- Tuition assistance
- Adoption assistance
- Various voluntary insurance options
- Employee discounts
- Access to partner discount programs
About the Company
- The Michaels Companies Inc. purpose is to fuel the joy of creativity and celebration.
- Leading destination for creating and celebrating in North America.
- Operates over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.
- Also owns Artistree, a manufacturer of custom and specialty framing merchandise.
- Founded in 1973 and headquartered in Irving, Texas.
- Michaels is the best place for all things creative.
Equal Opportunity
- Michaels is an Equal Opportunity Employer.
- We are here for all Team Members and all customers to create, innovate and be better together.
- Michaels is committed to the full inclusion of all qualified individuals.
- In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.