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About the Role

Champion process optimization, foster a culture of innovation, and deliver meaningful business results across all US units.

Responsibilities

• Lead Lean, Six Sigma, Kaizen, and continuous improvement initiatives across airline catering operations.
• Identify operational inefficiencies, bottlenecks, and waste reduction opportunities to improve productivity and service levels.
• Analyze and optimize workflows across production, logistics, warehousing, and aircraft catering delivery processes.
• Establish, monitor, and report on key performance indicators (KPIs) to drive operational excellence.
• Conduct root cause analysis and implement corrective actions for recurring operational challenges.
• Partner with Operations, Production, Supply Chain, and Quality teams to improve performance and customer satisfaction.
• Travel to ALL US units to ensure continuous improvement initiatives support food safety, HACCP compliance, and airline customer requirements.
• Manage improvement projects from planning through implementation, sustainability, and results measurement.
• Train and coach employees on Lean methodologies, problem-solving tools, and continuous improvement practices.
• Drive cost-saving initiatives through labor optimization, waste reduction, and process efficiency improvements.

Requirements

• Bachelor’s degree in a related field with Lean Six Sigma Green Belt certification required (Black Belt preferred).
• 7+ years of experience in continuous improvement, manufacturing, food production, aviation, or other high-volume operational environments.
• Strong analytical, project management, leadership, and problem-solving skills, with experience driving measurable business results through process improvement initiatives.
• Experience working in high-volume, fast-paced, and time-sensitive operational environments.
• Proficiency in Microsoft Excel, Power BI, ERP systems, and operational reporting tools.
• Must successfully complete the mandatory airport security clearance process, including meeting TSA and U.S. Customs requirements, and obtaining the appropriate airport-issued identification badge.
• Ability to work long hours on foot and in environments with varying temperatures.
• Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs.

Skills

• Lean
• Six Sigma
• Kaizen
• Continuous improvement
• Process optimization
• Project management
• Problem-solving
• Microsoft Excel
• Power BI
• ERP systems
• Operational reporting

Location

• JFK

Work Type

• Full-time

Experience Level

• 7+ years

Education Level

• Bachelor's degree
• Lean Six Sigma Green Belt certification
• Lean Six Sigma Black Belt certification preferred

Salary/Compensations

• 115,000-130,000 yearly

Benefits

• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• 401K
• Medical benefits: medical, dental, and vision.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events.

About the Company

• We have a passion for hospitality culinary delights on every elevated floor and in the sky.
• With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world.
• We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services.
• We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.

Equal Opportunity

• DO & CO provides equal employment opportunities.
• Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.