Clinical Development Manager (Hygiene) at Passion Dental Group Inc. | CA | Rezi

Clinical Development Manager (Hygiene) at Passion Dental Group Inc.

Clinical Development Manager (Hygiene)

Passion Dental Group Inc. · CA

2 weeks ago

Clinical Development Manager (Hygiene)

Passion Dental Group Inc. · CA

15 days ago
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About the Role

The Clinical Development Manager – Hygiene will support the development and performance of the hygiene program across Anytime Dental Group clinics in Ontario. This field-focused role involves coaching, mentorship, clinical development, and performance improvement, working directly with Registered Dental Hygienists and practice leaders to strengthen clinical workflows and build high-performing hygiene programs. A key aspect involves using hygiene KPIs and practice data to identify opportunities and translate insights into actionable improvements for patient outcomes and practice health.

Responsibilities

  • Coach, mentor, and support Registered Dental Hygienists to strengthen their confidence, clinical skills, patient communication, and overall performance.
  • Serve as a trusted resource for hygienists and clinic leaders, providing guidance, support, and problem-solving.
  • Support the development, implementation, and growth of the hygiene program.
  • Use hygiene KPIs, practice data, and trends to identify improvement opportunities and develop coaching plans.
  • Help teams understand metrics and translate data into actions that improve patient care and practice performance.
  • Coach teams on key hygiene performance areas including patient retention, periodontal care, treatment acceptance, schedule optimization, productivity, and comprehensive patient care.
  • Partner with clinic leaders to develop action plans for hygiene growth and follow up on progress.
  • Support hygienists in strengthening patient education and communication.
  • Champion a comprehensive approach to hygiene care, including periodontal health, prevention, patient education, and recare planning.
  • Observe hygiene workflows and identify opportunities to improve clinical efficiency, patient experience, and consistency of care.
  • Support the integration of digital dentistry into hygiene workflows with hands-on coaching.
  • Support onboarding and development of new Registered Dental Hygienists.
  • Identify individual and team development needs and provide targeted coaching, resources, and follow-up.
  • Collaborate with Learning & Development to create hygiene education, training programs, workshops, resources, and continuing education opportunities.
  • Facilitate one-on-one coaching, team development sessions, clinical discussions, and hygiene-focused training.
  • Share best practices and successes across clinics to build consistency and strengthen the hygiene community.
  • Partner closely with Operations, Clinical Leadership, and clinic teams to support locations requiring additional hygiene development or performance support.
  • Support recruitment and retention initiatives for Registered Dental Hygienists.
  • Help foster a culture where hygienists feel supported, challenged, valued, and excited about their continued professional growth.
  • Champion exceptional patient care while helping build sustainable, high-performing hygiene programs.

Requirements

  • Registered Dental Hygienist in good standing with the College of Dental Hygienists of Ontario.
  • 5+ years of experience as a Registered Dental Hygienist, with a strong foundation in comprehensive hygiene care and patient education.
  • Demonstrated experience coaching, mentoring, training, or developing other dental professionals.
  • Experience in a clinical leadership, hygiene lead, practice leadership, education, or multi-site support role is considered a strong asset.
  • Strong understanding of dental hygiene KPIs and practice performance metrics, with the ability to interpret data, identify opportunities, and coach teams toward improvement.
  • Comfortable balancing clinical excellence with the operational and performance components of a successful hygiene program.
  • A genuine passion for coaching, mentoring, and helping others develop.
  • Strong knowledge of periodontal assessment, diagnosis, therapy, maintenance, prevention, and comprehensive hygiene care.
  • Excellent communication and relationship-building skills, with the ability to establish trust and credibility with hygienists and clinic leaders.
  • A collaborative coaching style—comfortable asking questions, providing constructive feedback, celebrating progress, and creating accountability.
  • Ability to influence and inspire change without relying solely on authority.
  • Comfortable facilitating one-on-one coaching, team meetings, workshops, and educational sessions.
  • Strong critical-thinking and problem-solving skills with the ability to turn performance data into practical recommendations.
  • Experience with digital dentistry, intraoral scanning, Invisalign workflows, and iTero technology is considered an asset.
  • Organized, proactive, and comfortable managing multiple clinics, priorities, and development initiatives.
  • Willingness to travel regularly throughout Ontario to work directly with hygiene teams and clinic leaders.

Skills

  • Coaching
  • Mentorship
  • Clinical Development
  • Performance Improvement
  • Data Interpretation
  • KPI Analysis
  • Patient Education
  • Periodontal Care
  • Treatment Acceptance
  • Schedule Optimization
  • Productivity Management
  • Comprehensive Patient Care
  • Digital Dentistry
  • Intraoral Scanning
  • Communication
  • Relationship Building
  • Problem-Solving
  • Critical Thinking
  • Change Management

Location

  • Ontario
  • Field-based

Work Type

  • Full-time
  • Field-based

Experience Level

  • 5+ years as a Registered Dental Hygienist
  • Experience in clinical leadership or similar roles is an asset

Education Level

  • Registered Dental Hygienist

About the Company

  • At Anytime Dental Group, strong hygiene programs are built by great clinicians who feel supported, developed, and empowered to provide exceptional care.
  • Anytime Dental Group is proudly part of Passion Dental Group.
  • Passion Dental Group is one of Canada’s fastest-growing dental support organizations, partnering with over 70 dental practices across British Columbia, Alberta, Saskatchewan, and Ontario.
  • Passion Dental Group helps partner clinics thrive by providing operational support, resources, and leadership.
  • Passion Dental Group is a certified Great Place to Work®.
  • Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities.

Equal Opportunity

  • Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process.
  • We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team.
  • Limited AI-enabled tools may be used solely for note-taking during phone screening interviews.
  • If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca