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About the Role

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry.

Responsibilities

• Oversee badge office operations.
• Answer phone calls and emails placed to badge office in a professional manner.
• Update employee, contractor and vendor badge access as directed, while maintaining compliance with company policy.
• Ensure badging supplies are in stock and equipment is functional.
• Manage and maintain cardholder profile accuracy, create new access levels and groups, and delete unused access levels and groups to ensure proper maintenance of the system.
• Troubleshoot problems or concerns related to access control equipment, databases and policies and coordinate problem resolutions.
• Ensure that all appropriate data is inputted into database as called out by company stakeholders.
• Establish and maintain the highest standards of appearance and professional conduct and set an example for all Security personnel and customer clients.

Requirements

• High School Diploma or G.E.D.
• Self-motivated, able to work independently and has demonstrated a willingness to work with a diverse public.
• Must have an excellent attendance record and an overall good record with no evidence of disciplinary actions.
• Demonstrate ability to work autonomously and utilize sound judgment.
• Demonstrates strong leadership in the workplace.
• Working knowledge of card access, security and safety systems as they are utilized in high-rise commercial office buildings.
• Strong knowledge of PC’s and Microsoft programs.
• Basic knowledge and willingness to further develop proficiency with AI tools.
• Previous administrative experience desired.
• Excellent planning, organizing and project management skills.
• Excellent verbal and written communication skills.
• Excellent time-management skills.
• Ability to analyze and develop innovative recommendations and solutions.
• Ability to act in decisive manner in emergency situations.
• Ability to assist in facilitating progressive change.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to be an effective team member.
• Strong customer, quality and results orientation.
• Strong diplomacy skills and sensitivity to protocol.
• Must possess exceptional people skills.
• Ability to walk, stand and/or sit for prolonged periods of time.
• Ability to ascend and descend stairs, inclines or declines.
• Ability to see objects closely, as in reading.
• Ability to hear normal sounds amidst some background noise.
• Ability to perform tasks which require hand/eye coordination.
• Ability to concentrate on moderate details with some interruption.
• Ability to attend task/function for more than 60 minutes at a time.
• Possess the manual dexterity to operate hand-held or hand-operated devices such as, but not limited to, two-way radio, fire control panel, telephones and other pieces of equipment with knobs, dials, switches, keys and buttons.

Skills

• Card access systems
• Security systems
• Safety systems
• PC proficiency
• Microsoft programs
• AI tools
• Planning
• Organizing
• Project management
• Verbal communication
• Written communication
• Time management
• Analysis
• Problem-solving
• Decision-making
• Interpersonal skills
• Customer service
• Diplomacy
• Protocol sensitivity

Education Level

• High School Diploma or G.E.D.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work
• Access to earned wages on a daily basis, prior to payday (restrictions and fees may apply)

About the Company

• Securitas is a global company that offers the most advanced and sustainable security solutions in the industry.
• We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
• With over 80 years of protecting the things that matter, we’ve seen more than most.
• Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
• Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives.
• United through our common purpose, we provide the security needed to safeguard our clients' assets and people.
• Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
• Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
• Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables.
• Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t.
• Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Equal Opportunity

• Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
• EOE/M/F/Vet/Dis