Head of Revenue Operations at Mortgage Automator | CA | Rezi

Head of Revenue Operations at Mortgage Automator

Head of Revenue Operations

Mortgage Automator · CA

2 weeks ago

Head of Revenue Operations

Mortgage Automator · CA

15 days ago
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About the Role

This role is the strategic thought leader for Revenue Operations, responsible for surfacing funnel leaks, building predictable revenue systems, and bringing a data-backed point of view to growth. You will build a consolidated view of the business to align Sales, Customer Success, and Marketing, and leverage AI to enhance customer experience and team productivity. This is a builder's role where you will set frameworks, operating rhythms, and reporting cadences.

Responsibilities

  • Own the end-to-end revenue funnel across Marketing, Sales, and Customer Success.
  • Proactively identify funnel leaks (conversion drop-offs, stalled deals, churn signals).
  • Build and maintain a consolidated view of the business blending historical performance with forward-looking hypotheses.
  • Own forecasting, pipeline management, and revenue performance reporting.
  • Establish operating rhythms and governance for reporting cadences.
  • Partner with Revenue Leadership and executive team on board reporting and re-forecasts.
  • Set data standards, definitions, and ownership for key metrics.
  • Resolve conflicts between systems of record to establish a single source of truth.
  • Identify and build AI tools to improve customer experience, deal execution, or team productivity.
  • Bring a point of view on where automation should replace manual work versus augment human judgment.
  • Surface insights and recommendations to Sales, Customer Success, and Marketing leadership.
  • Build and develop a Revenue Operations team.
  • Act as a trusted partner to the executive team and board on revenue strategy, planning, and performance.
  • Perform other duties as assigned.

Requirements

  • 4+ years leading a Revenue Operations, Sales Operations, or GTM Operations function in a B2B SaaS environment.
  • Proven track record of building forecasting models, funnel reporting, and operational processes from scratch.
  • Demonstrated ability in prioritization and protecting focus.
  • Strong cross-functional stakeholder management across Sales, Marketing, Customer Success, and Finance.
  • Experience presenting to and partnering with a board or executive leadership team on revenue performance and forecasting.
  • Deep comfort with CRM systems (HubSpot preferred) and their data architecture.
  • An opinionated approach to data, providing meaning and actionable insights.
  • Comfortable telling leadership what they don't want to hear, backed by data.

Skills

  • Revenue Operations
  • Sales Operations
  • GTM Operations
  • Forecasting
  • Pipeline Management
  • Reporting
  • CRM Systems (HubSpot preferred)
  • Data Architecture
  • Data Strategy
  • Data Governance
  • AI Tools
  • Automation
  • Stakeholder Management
  • Cross-functional Alignment
  • Board Reporting
  • Executive Presentations

Location

  • Remote
  • Office

Work Type

  • Hybrid
  • Full-time

Experience Level

  • 4+ years

Benefits

  • Comprehensive Time Off
  • Competitive paid vacation
  • Holistic Wellness Leave
  • Commuter-Friendly Hybrid
  • Catered Lunches
  • Growth & Learning opportunities
  • Comprehensive Health Benefits

About the Company

  • Mortgage Automator is revolutionizing the lending industry with a comprehensive, end-to-end platform that eliminates manual bottlenecks in private lending.
  • Our software streamlines the entire pipeline from origination and underwriting to automated servicing and investor reporting.
  • We are one of the fastest-growing FinTech companies in North America, customer-centric, ambitious, and rooted in the lending community.
  • We are building the 'operating system' for private lenders, fostering a culture of ownership, high-speed execution, and decentralized decision-making.