About the Role
This role is the strategic thought leader for Revenue Operations, responsible for surfacing funnel leaks, building predictable revenue systems, and bringing a data-backed point of view to growth. You will build a consolidated view of the business to align Sales, Customer Success, and Marketing, and leverage AI to enhance customer experience and team productivity. This is a builder's role where you will set frameworks, operating rhythms, and reporting cadences.
Responsibilities
- Own the end-to-end revenue funnel across Marketing, Sales, and Customer Success.
- Proactively identify funnel leaks (conversion drop-offs, stalled deals, churn signals).
- Build and maintain a consolidated view of the business blending historical performance with forward-looking hypotheses.
- Own forecasting, pipeline management, and revenue performance reporting.
- Establish operating rhythms and governance for reporting cadences.
- Partner with Revenue Leadership and executive team on board reporting and re-forecasts.
- Set data standards, definitions, and ownership for key metrics.
- Resolve conflicts between systems of record to establish a single source of truth.
- Identify and build AI tools to improve customer experience, deal execution, or team productivity.
- Bring a point of view on where automation should replace manual work versus augment human judgment.
- Surface insights and recommendations to Sales, Customer Success, and Marketing leadership.
- Build and develop a Revenue Operations team.
- Act as a trusted partner to the executive team and board on revenue strategy, planning, and performance.
- Perform other duties as assigned.
Requirements
- 4+ years leading a Revenue Operations, Sales Operations, or GTM Operations function in a B2B SaaS environment.
- Proven track record of building forecasting models, funnel reporting, and operational processes from scratch.
- Demonstrated ability in prioritization and protecting focus.
- Strong cross-functional stakeholder management across Sales, Marketing, Customer Success, and Finance.
- Experience presenting to and partnering with a board or executive leadership team on revenue performance and forecasting.
- Deep comfort with CRM systems (HubSpot preferred) and their data architecture.
- An opinionated approach to data, providing meaning and actionable insights.
- Comfortable telling leadership what they don't want to hear, backed by data.
Skills
- Revenue Operations
- Sales Operations
- GTM Operations
- Forecasting
- Pipeline Management
- Reporting
- CRM Systems (HubSpot preferred)
- Data Architecture
- Data Strategy
- Data Governance
- AI Tools
- Automation
- Stakeholder Management
- Cross-functional Alignment
- Board Reporting
- Executive Presentations
Location
- Remote
- Office
Work Type
- Hybrid
- Full-time
Experience Level
- 4+ years
Benefits
- Comprehensive Time Off
- Competitive paid vacation
- Holistic Wellness Leave
- Commuter-Friendly Hybrid
- Catered Lunches
- Growth & Learning opportunities
- Comprehensive Health Benefits
About the Company
- Mortgage Automator is revolutionizing the lending industry with a comprehensive, end-to-end platform that eliminates manual bottlenecks in private lending.
- Our software streamlines the entire pipeline from origination and underwriting to automated servicing and investor reporting.
- We are one of the fastest-growing FinTech companies in North America, customer-centric, ambitious, and rooted in the lending community.
- We are building the 'operating system' for private lenders, fostering a culture of ownership, high-speed execution, and decentralized decision-making.
