Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Residential Counselor provides supportive counseling to assist residents in achieving individual long and short-term goals and objectives, and crisis intervention as required. Responsibilities include service documentation, facility safety and security monitoring, customer service, and crisis management.

Responsibilities

• Provide supportive counseling to residents.
• Assist residents in achieving individual goals.
• Provide crisis intervention.
• Document services provided.
• Monitor facility safety and security.
• Provide customer service.
• Exercise good judgment in managing crises.
• Work with an assigned caseload of residents.
• Implement individual service plans.
• Maintain accurate case records, progress notes, and service plan summaries.
• Offer instruction and service delivery in various service categories.
• Manage crises within the residence and intervene appropriately.
• Notify supervisors and document events.
• Order, supervise, and count medication (where applicable).
• Provide counseling to clients/residents.
• Lead recreational, counseling, and rehabilitation groups.
• Escort clients to appointments.
• Coordinate and participate in community activities.
• Maintain facility safety and security.
• Monitor video surveillance cameras.
• Conduct hourly building walk-throughs.
• Document building activities in the Communication Logbook.
• Perform light maintenance and housekeeping.
• Ensure visitors provide identification and sign in.
• Conduct monthly fire drills.
• Assess and respond to resident situations using de-escalation techniques.
• Report crises, incidents, and emergencies immediately.
• Maintain accurate client case records, including progress notes and service plans.
• Conduct apartment inspections.
• Provide support to clients with daily living skills.
• Participate in residential staff meetings.
• Remain on site until relief staff arrive.
• Adhere to personnel and residential policies and procedures.
• Perform other duties as assigned by the Program Director or Regional Director.

Requirements

• Must obtain CPR/First Aid Certification within 6 months of employment and maintain throughout employment.
• Minimum two years’ experience working as a counselor in a residential, mental health or related setting.
• Education may be substituted for some experience.

Skills

• Microsoft Office
• Foothold AWARDS
• CPR/First Aid
• Strong customer service skills
• Excellent interpersonal skills
• Ability to relate to residents
• Strong oral and written communication skills
• Ability to effectively manage time
• Good judgment
• Ability to appropriately assess and respond to situations
• Ability to de-escalate residents
• Ability to remain calm and focused in emergency situations
• Ability to work effectively with others
• Demonstrate conflict resolution skills

Location

• 516 West 50th Street Residence - New York, NY 10019

Work Type

• On-site

Experience Level

• Minimum two years' experience

Education Level

• High School Diploma or equivalent
• College degree or 2 years of college in a mental health field desired

Salary/Compensations

• $23.81 - $23.81 Salary