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About the Role

This position requires supervision of Security Officers. You will be responsible for the planning, organization and direction of a mixed portfolio of accounts to ensure services exceed each client’s expectations. You will effectively maintain existing client relationships while promoting growth of new business within the market.

Responsibilities

• On call 24/7, answering phones, emails, and texts promptly and responding to emergencies without delay.
• Responsible for the execution of client contracts.
• Completion of district manager reports in the GDI Security Services reporting system.
• Responsible for developing professional relationships with clients.
• Timely response to client requests for meetings or other items.
• Regular site visits to ensure adequate staffing, officer adherence to uniform requirements, post orderliness, and inspection of post orders.
• Travel to locations outside of district to assist with the start-up of new contracts.
• Maintain staffing of security officers through advertising, applicant review, interviewing, onboarding, and assignment.
• Ensure officers are trained and able to execute site-specific post orders.
• Coach site supervisors in areas needing improvement.
• Lead by example in all aspects of the role.
• Prepare weekly payroll and billing.

Requirements

• Experience in law enforcement, military, or multi-building security leadership.
• Ability to meet deadlines and make sound decisions in stressful situations.
• Excellent attention to detail.
• Excellent verbal and written communication skills.
• Ability to show judgment and work independently.
• High integrity and discretion required.

About the Company

• GDI Services provides best in class integrated, high level, facility maintenance services to The United States and Canada.
• We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses.
• With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction.

Equal Opportunity

• GDI, Inc. is an Equal Opportunity Employer.