About the Role
The Leader, Workforce Intelligence establishes systemwide standards for workforce data and analytics, builds enabling capabilities, and oversees people-data governance to drive advanced, evidence-based decision-making across Success Academy. This role connects workforce planning and human capital risk to organizational outcomes, informing decisions from enterprise strategic planning down to department and location staffing.
Responsibilities
- Lead Strategic Workforce Planning (SWP) for the organization.
- Evaluate, define, and continuously improve methods for forecasting labor demand, start dates, job abandonment, time and attendance tracking, retention/attrition, absence/leave management, and labor optimization.
- Own enterprise position control and human capital risk analysis.
- Integrate workforce and HR data into a single intelligence ecosystem.
- Set enterprise KPI frameworks and human capital reporting standards.
- Provide labor-market and competitor intelligence.
- Lead market compensation benchmarking and pay-equity analysis.
- Quantify the impact of compensation, benefits offerings, and experience on attrition, offer acceptance, and time-to-fill.
- Lead root cause analysis of high-attrition roles, schools, and departments.
- Build and maintain abandonment and retention models.
- Translate attrition and retention findings into concrete recommendations.
- Report attrition, retention, and workforce-health trends to executive leadership.
- Establish and maintain people-data governance, integrity, and usage protocols.
- Build data literacy across People Team and school/operational leaders.
- Ensure insights inform daily, weekly, and monthly operating rhythms.
- Shape the workforce analytics roadmap in collaboration with People Tech and Enterprise Data & Analytics.
- Determine and deploy the right balance of self-service vs. support-request capabilities.
- Own vendor strategy and partnership where the organization relies on external data or platforms.
- Lead and influence within a matrixed reporting structure.
- Develop internal bench strength in analytics, forecasting, and workforce data.
- Foster cross-functional collaboration, accountability, and operational excellence.
- Serve as a trusted advisor to senior and executive leadership on workforce strategy and human capital risk.
Requirements
- Master's degree preferred (Business, Industrial & Systems Engineering, Organizational Development, or related field); Bachelor's degree required.
- 10+ years of progressive experience in workforce planning, analytics, or enterprise transformation within complex organizations.
- Expertise with HRIS reporting, workforce planning tools, predictive analytics, and human capital data structures (Workday analytics preferred).
- Exceptional strategic thinking, communication, data storytelling, and executive influence skills.
- Proven success managing complex stakeholder ecosystems, leading change, and driving adoption at scale.
Skills
- Workforce Planning
- Analytics
- Enterprise Transformation
- HRIS Reporting
- Predictive Analytics
- Human Capital Data Structures
- Workday Analytics
- Strategic Thinking
- Communication
- Data Storytelling
- Executive Influence
- Stakeholder Management
- Change Management
- Leadership
- Analytical Rigor
- Program Management
- Governance & Stewardship
Location
- New York
- Florida
Work Type
- Full-time
Experience Level
- 10+ years
Education Level
- Bachelor's degree required
- Master's degree preferred
Salary/Compensations
- $210,000—$225,000 USD
Benefits
- Full benefits program
- Opportunities for professional growth
About the Company
- Success Academy is a fast-growing, high-performing network of public charter schools in New York, expanding to Florida.
- We are dedicated to ensuring children have access to a fun, rigorous, whole-child education regardless of zip code or economic status.
- When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Equal Opportunity
- Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds.
- We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world.
