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About the Role

Lead product design for Scale's Public Sector business unit, focusing on AI-powered decision support for government and defense customers. This role will own the end-to-end design of core mission workflows, partnering with product from day one to shape ambiguous problems into customer-facing experiences. This is a forward-deployed role requiring direct customer interaction and representation of design without a manager present.

Responsibilities

Own end-to-end design from undefined requirements through wireframes, high-fidelity mockups, and interactive prototypes for customer-facing government/defense products.
Partner directly with Product as a peer from the earliest stages of a project.
Work forward-deployed on-site with customers, building direct relationships and socializing design decisions with stakeholders.
Design complex, data-dense workflows including dashboards, mapping interfaces, alerting systems, and analytical reporting tools.
Collaborate directly with engineers on code, going beyond static mockups to help build and refine the shipped experience.
Contribute design assets and interaction patterns to the broader platform.
Help calibrate and grow the design team by participating in portfolio reviews and interviews.
Navigate high ambiguity and help define customer requirements.

Requirements

10–15 years of experience across a range of design settings and problem types.
Experience owning end-to-end B2B or enterprise product experiences at a senior/staff level.
Comfortable working with high ambiguity and evolving requirements typical of early-stage government/enterprise engagements.
Experience designing complex workflow UI, dashboards, or data-heavy/mapping interfaces.
Strong client-facing presence, confident presenting to and winning over senior stakeholders in person.
Working understanding of front-end development and how to hand off clean, implementable designs.
Comfort collaborating directly with engineers on code.
Willingness to travel regularly to customer sites.

Skills

Front-end development
Design systems
AI/ML tools

Location

San Francisco
New York
Seattle
Washington DC
Texas
Colorado
Hawaii

Work Type

Full-time
On-site
Forward-deployed

Experience Level

Senior
Staff

Salary/Compensations

$230,000—$270,000 USD
$210,000—$260,000 USD

Benefits

Comprehensive health, dental and vision coverage
Retirement benefits
Learning and development stipend
Generous PTO
Commuter stipend

About the Company

At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.
We are expanding our team to accelerate the development of AI applications.

Equal Opportunity

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
We comply with the United States Department of Labor's Pay Transparency provision.