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About the Role

The Patient Care Specialist 2 (PCS2) contributes to AHF by embodying excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring the healthcare center operates seamlessly and patients receive the best client experience and highest standard of care. PCS2s enhance AHF's reputation by embodying commitment to patient care, retention, operational efficiency, and adaptability. A PCS2 will be a passionate advocate for top initiatives and ensure AHF Core Values and Mission stay top of mind.

Responsibilities

Seamlessly transitioning between performing medical assistant clinical functions including phlebotomy
Performing administrative duties including front office, processing patient referrals, and identifying and verifying insurance coverage
Actively participating in cross-functional rotations
Promoting adaptability
Collaborating with other AHF employees and departments

Requirements

Medical Assistant Diploma or Certification
Valid CPR Certification from an American Heart Association-recognized vendor

Skills

Cross-functionality
Adaptability
Clinical functions
Phlebotomy
Administrative duties
Front office operations
Patient referral processing
Insurance coverage identification and verification
Collaboration

Education Level

Medical Assistant Diploma or Certification

Benefits

Comprehensive benefits intended to enhance employee physical, financial, spiritual and professional health.

About the Company

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation.
AHF's mission is to provide cutting edge medicine and advocacy, regardless of ability to pay.
Through healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
AHF is nimble and able to adapt in a dynamic environment to assist in providing the best experience for clients and a workplace for employees.