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About the Role

The Global Sales Support Specialist resides within the Finance organization and fulfills key support functions to help ensure revenue attainment. This role will support the Field Sales Team with quoting complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules. They will also support short-term marketing sales promotions and work with internal business partners to guarantee deals move forward.

Responsibilities

Support the Field Sales Team with quoting complex deals.
Educate on one-off quotes to order inquiries.
Advise on product configuration rules.
Support short-term marketing sales promotions.
Work with internal business partners to guarantee deals move forward.
Facilitate training with the Field Sales Team on quote-to-order processes and procedures guidelines.
Conduct new hire training, including SFDC beginners and advanced quoting sessions.
Identify system gaps or improvement opportunities and escalate to proper resources for resolution.
Manage Global Sales Support activities with accuracy and speed from a shared mailbox.
Prioritize requests for assistance from an Account Manager based on revenue acquisition, customer relationship building, and other determining timing requirements.

Requirements

2-5 years of related experience in sales support or sales operations environment preferred.
Excellent written and verbal skills.
Ability to communicate with customers, distributors & resellers.
Organized with demonstrated initiative.
Must be able to independently handle and prioritize multiple tasks simultaneously in a fast-paced, high-pressure environment to ensure timelines are met.
Willingness to work extended hours depending on month-end or quarter-end workload.
Alternate shifts are required to accommodate global requests.

Skills

Proficiency with Google products.
Experience in CRM systems preferred (Salesforce CPQ and Steelbrick highly preferred).

Location

London, UK

Work Type

Full-time
In-office with flexibility

Experience Level

2-5 years

Benefits

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees.
Mental and financial health resources.
Personalized learning opportunities.

About the Company

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life.
We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
We are the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before.
We are a company built on the foundation of challenging and disrupting the way things are done.
We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success.
Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity.
We work fast, value ongoing learning, and we respect each employee as a unique individual.
Our sales operation team members support our sales account managers and systems engineers to assist in large organization’s migrations to more cybersecurity.
Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world.
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo.
We can’t accomplish our mission without diverse teams innovating, together.
Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work.
From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.
Because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Equal Opportunity

We are committed to providing reasonable accommodations for all qualified individuals with a disability.
Palo Alto Networks is an equal opportunity employer.
We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.