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About the Role

The Cage Cashier is responsible for providing monetary services for SGE guests, including exchanging tickets for cash, processing advances, establishing patron deposit accounts, and making change. This role also supports other casino departments and maintains remote kiosks, all while adhering to Seneca Gaming and Entertainment's policies and procedures.

Responsibilities

• Maintains and reconciles all assigned SGE assets during the course of a shift or gaming day.
• Allots jackpots to slot attendants for payment to guests; distributes and collects slot attendant banks.
• Distributes and collects cashier banks.
• Orders monies through exchange slips.
• Redeems tickets for currency and coin.
• Completes cash advances and cashes personal checks.
• Uses coin sorters, wrappers and currency counters; counts down station/float/bank, puts coin away and verifies money received from vault/bank/drop.
• Conforms to all rules and regulations of SGE CTR / SAR Compliance.
• Accepts and distributes funds representing withdrawals, and wire transfers.
• Maintains remote kiosks for redemptions, purchases, jackpots, etc. as necessary.
• Maintains counter check inventories and deposits; processes transactions affecting those inventories.
• Maintains accountability for assigned keys and key inventories.
• Provides any assistance as needed to immediate supervisor.
• Remains thoroughly knowledgeable of all appropriate regulations.
• Maintains the confidentiality of all gaming records.
• Works closely with team members of gaming departments and casino cage departments.
• Maintains a current understanding of all policies and guidelines regarding information security, including the Seneca Gaming and Entertainment Variance Policy.
• Provides exceptional guest service and communicates in a pleasant, friendly and professional manner.
• Maintains a professional work environment with peers, supervisors, managers, and all other team members.
• Meets attendance guidelines and adheres to regulatory, departmental and company policies.
• Completes all required SGE Training programs within specified guidelines.
• Attends all necessary meetings.

Requirements

• High school diploma or equivalent required.
• One (1) year of previous cashier or money handling experience is required.
• Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required.
• Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier.
• Must be able to work flexible hours including evenings, weekends, and holidays.

Skills

• Previous clerical/data entry experience is preferred.
• Basic knowledge of start-up and close-down of cash registers is preferred.
• Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred.

Location

• Oil Spring

Work Type

• Full-time

Experience Level

• 1 year of previous cashier or money handling experience

Education Level

• High school diploma or equivalent

Salary/Compensations

• $16.12 + tips

About the Company

• Seneca Gaming and Entertainment