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About the Role
Plaid is seeking an experienced Product Designer to own the design of Plaid’s direct-to-consumer product experiences. This role involves setting the quality bar for the product's surface and taking work from ambiguous problem definition to a polished, shipped detail. You will be the sole designer on a small, senior team, partnering closely with a PM and engineering lead, and contributing to the larger Consumer team's projects.
Responsibilities
- Own consumer surface design end to end, from problem definition through pixel-level polish
- Set and hold the visual and interaction quality bar for Plaid's consumer product
- Partner directly with product and engineering from planning through execution, shaping what gets built
- Build working prototypes — including with AI agents — to test ideas before committing engineering time
- Produce high-quality work from wireframes and user flows to pixel-perfect prototypes with delightful interactions
- Advocate for consumers and for user-centered process across the team
- Contribute to design culture through collaboration, presenting work, and sharing feedback
Requirements
- 4+ years creating and shipping quality digital products, with consumer experience across mobile and web
- Exceptional visual and interaction craft — you can build nearly anything yourself, and the details are right
- Genuinely integrated AI agents into how you design and build, and can speak to what that changed
- Strong verbal and visual presentation skills and an articulate point of view about design
- A proven record of influencing team direction and planning, and of tying design to business goals and metrics
- Nice to have: you ship your own code, or have worked as a design engineer
Skills
- Product Design
- Visual Design
- Interaction Design
- AI Agents
- Prototyping
- User Flows
- Wireframing
- Presentation Skills
- User-Centered Design
Location
- San Francisco
- New York
- Washington D.C.
- London
- Amsterdam
Work Type
- Full-time
Experience Level
- 4+ years
Benefits
- Medical
- Dental
- Vision
- 401(k)
About the Company
- Plaid empowers the transformation of how people interact with their finances by building tools and experiences for developers. Their network covers 12,000 financial institutions across the US, Canada, UK and Europe, powering tools millions rely on for a healthier financial life. Founded in 2013, Plaid works with thousands of companies, including major banks and Fortune 500 companies.
- The design team at Plaid consists of product designers, researchers, and content strategists who collaborate with cross-functional partners to create Plaid’s products. More information is available at https://designedbyplaid.com/.
- The Consumer team at Plaid develops and manages key consumer touchpoints, including Plaid Link and future direct-to-consumer experiences. Plaid Link is essential for users to securely share bank data via Plaid, and the team focuses on innovating and delivering high-quality consumer experiences to promote financial freedom.
Equal Opportunity
- Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.