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About the Role

Responsible for all mail, packages, and interoffice correspondence handling and dispatching. Manages mail operation activities, including routing, pick-up, and delivery, and assigns tasks to other staff.

Responsibilities

• Receive, sort, and deliver all incoming mail & packages.
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages.
• Prepare special outgoing inter-office pouches.
• Package and process outgoing overnight items (e.g., Federal Express, UPS).
• Deliver incoming overnight packages.
• Log outgoing and incoming items and review for accuracy.
• Organize and distribute supplies to employees.
• Verify and log supply orders upon delivery.
• Monitor inventory of copy supplies, stock paper and toner.
• Keep supply area neat.
• Handle items for distribution to employees, affiliates, dealers, etc.
• Estimate runtime on photocopy jobs.
• Check copies for quality and accuracy.
• Produce bound copies of work when requested.
• Deliver and pick up copy jobs.
• Perform minor maintenance of photocopy machines.
• Operate facsimile machines; send and receive facsimiles.
• Keep logs of incoming and outgoing facsimiles.
• Input facsimile data into computer for client charge back.
• Generate activity reports, confirmation reports, and confirm receipt.
• Prepare monthly production and volume reports.
• Set up and maintain kitchen areas and conference rooms.
• Order food and make coffee.
• Provide reception work such as answering telephones, taking messages and greeting visitors.
• Move boxes, supplies or furniture.
• Replace light bulbs.
• Perform document scanning.
• Prepare outgoing items for shipping.
• Learn new features and functionalities of copying machines, faxes, scanning, and shipping equipment.

Requirements

• High school Diploma or equivalent.
• 5+ years’ experience working in a mailroom or professional office environment.
• Thorough knowledge of metering, weighing, logging and other shipping procedures.
• Proficiency in computer skills preferred.
• Excellent ability to perform complex functions of equipment and systems.
• Provide guidance to other staff.
• Frequent contact with individuals in other departments and/or representing outside organizations.
• Contacts involve obtaining or providing information or data on matters of moderate importance or confidential nature.
• Excellent customer service, professional attitude and appearance.
• Ability to work overtime & meet deadlines.
• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
• May lift and/or move up to 50 lbs.

Skills

• Computer skills

Experience Level

• 5+ years

Education Level

• High school Diploma or equivalent

Benefits

• Competitive pay & benefits
• Comprehensive training and development programs
• Employee discounts on entertainment, products, and services nationwide

About the Company

• A company focused on creating a positive work and client environment.