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About the Role

The National Archives is seeking a business analyst to help create outstanding digital services within the Digital Archiving department. This role involves gathering requirements, shaping ideas, and driving smarter ways of working in a collaborative, multi-disciplinary environment to bring digital records into the archive, preserve them for the future, and open up access for diverse audiences.

Responsibilities

• Design business processes.
• Develop specifications.
• Capture and validate requirements to ensure products align with strategic goals and user needs.
• Structure complex analysis, break down problems, and communicate findings clearly.
• Understand wider impacts while working through detailed analysis.
• Provide information teams need to succeed, helping them to prioritise requirements and build a culture of learning and transparency.
• Work independently with multidisciplinary Agile teams that transfer, preserve and provide access to digital records.
• Help to align, connect and develop these services.
• Elicit, analyse, challenge and validate business needs, taking action to check assumptions and resolve areas of ambiguity.
• Select appropriate techniques to clearly capture, and develop the analysis being carried out.
• Identify and decide the most appropriate handling for different stakeholders, balancing internal business requirements against external user need.
• Build consensus between stakeholders where differing viewpoints exist, using evidence and structured analysis to explain and resolve issues.
• Capture and communicate resulting decisions.
• Support the prioritisation of requirements within the department to ensure alignment with departmental objectives.
• Monitor, analyse and communicate the impact on requirements and scheduling of changing departmental and team objectives.
• Work alongside UX researchers to ensure UX and business analysis output complement each other without duplication of effort.
• Work with Agile product teams to develop the detailed specifications required to develop.
• Analyse and evaluate business processes to identify problems and potential improvements.
• Identify and analyse system functionality and gaps, producing system and data models or documentation that address the issues under examination.
• Work with specialists in multidisciplinary teams to understand the implications of system or process changes on user needs and service performance.
• Decide on appropriate business modelling techniques to support analysis and decision-making (e.g., process models, data flows, logical models).
• Create clear, accessible models and documentation to explain processes, relationships, dependencies and interactions.
• Present analysis in an easy-to-understand format, tailored to the needs of different audiences.
• Decide on appropriate techniques to understand the context, evaluate root causes and develop options for addressing business and user needs.
• Communicate how analysis and recommendations align with strategic goals and service outcomes.

Requirements

• Significant practical experience of carrying out business analysis, gained in a professional context, or a recent qualification in business analysis from a professional body.
• Ability to understand complex issues quickly, break them down with a structured and thorough approach, and capture findings clearly and concisely.
• Ability to understand the needs of internal and external stakeholders, identify business and process improvements and support the development of design approaches within product teams.
• A self-starter with the ability to proactively contribute business and stakeholder needs to inform decision making.
• Ability to align the requirements of interdependent services with team and department objectives in order to work towards coherent medium and long term goals.
• Strong, diplomatic communication and relationship building skills, with the ability and willingness to develop relationships with and represent TNA digital, internally, across Government and externally.
• Comfortable working with ambiguity, conflicting and changing priorities, with the ability to support teams to learn, adapt and improve.
• Training and/or practical experience of data analysis and specification of data products (desirable).
• Ability to produce structured process and data flow models (desirable).
• Understanding of the digital and technology landscape in relevant sector(s) such as UK government, digital archives, digital information services, culture and heritage (desirable).
• Successful candidates must pass a disclosure and barring security check.
• People working with government assets must complete basic personnel security standard checks.

Skills

• Business Analysis
• Agile methodologies
• Requirements Elicitation
• Stakeholder Management
• Process Analysis
• System Analysis
• Business Modelling
• Data Analysis
• Communication
• Relationship Building

Location

• Kew

Work Type

• Permanent
• Full-time
• Hybrid
• Onsite (minimum 60%)
• Remote (up to 40%)

Experience Level

• Band E / HEO

Education Level

• Recent qualification in business analysis from a professional body (alternative to experience)

Salary/Compensations

• £40,000 per annum

Benefits

• Civil Service pension
• Supportive, welcoming workplace
• Opportunities to grow professional expertise
• Generous benefits package
• Pension
• Sports and social club facilities
• Onsite gym
• Discounted rates at our on-site cafe
• Opportunities for training and development
• Annual leave entitlement of 22 days per calendar year (rising to 25 after the first year, and incrementally to 30 days after six years)
• 10½ days public and privilege holidays per annum

About the Company

• As the living, growing home of our national story, The National Archives is a special place to work.
• We’re an institution nearly 200 years old with a collection spanning 1,000 years of history.
• We’ve set ourselves the challenge of becoming the 21st Century national archive - a different kind of cultural and heritage institution: Inclusive, Entrepreneurial, Disruptive.

Equal Opportunity

• The Civil Service embraces diversity and promotes equal opportunities.
• We run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
• The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
• This vacancy is part of the Great Place to Work for Veterans initiative.