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About the Role

As a Team Lead Manager in Charge at Panera, you will ensure every shift is a great one by developing people, managing team performance, and building a warm, inclusive, authentic Panera team culture. You report directly to the General Manager or Operating Partner.

Responsibilities

• Build our culture of Warmth, Belonging, Growth, and Trust.
• Be an ambassador of our Guiding Values and Behaviors.
• Ensure extraordinary guest experiences.
• Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
• Build engaging relationships that lead to long-term, loyal customers.
• Help your bakery-cafe grow and succeed.
• Coach and motivate your team to exceed your bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health.
• Train your team on food safety standards and ensure they are maintained.
• Lead, manage, and develop your associates.
• Provide ongoing training and development, including constructive feedback, as needed.
• Keep your team energized and engaged.
• Recognize and celebrate individual and team achievements.

Requirements

• You have been working in a Panera bakery-cafe for at least 90 days.
• You can direct, motivate, coach, and train others in a fast-paced environment.
• You are certified in all positions on either a service or production track.
• You’re hungry for growth and exciting new opportunities.
• You’re committed to food safety and health safety.
• You’re at least 18 years of age.
• AOP Approval
• Complete Certified Manager Program (CMP)*, including ServSafe
• ServSafe certification (or able to pass)

Skills

• Service: Coffee, Barista, Bakery Backer, Dining Room, Cashier
• Production: Prep, Soups, Salads/Hot Entrees, Sandwiches, Consolidator

Location

• Plattsburgh, NY

Work Type

• Full-time

Experience Level

• Manager

Salary/Compensations

• $16 - $21.75

Benefits

• Competitive pay
• Eligible for quarterly increases based on performance
• Free Meals on shifts
• Career Growth Opportunities
• Paid vacation & holidays for full-time team members
• Medical, dental, vision, life insurance & 401(k) with match available

About the Company

• Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals?
• Panera Perks:
• Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you’ll thrive on our team.
• Our Team Leads keep us going strong.
• Our Team Lead Managers In Charge make every shift shine.
• You are key to the success of your bakery-cafe.
• You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience.
• As part of your bakery-cafe’s management team, you report directly to the General Manager or Operating Partner.
• Growth opportunities at Panera:
• A Path to Success: Most of our retail managers started as hourly associates. Our career path program helps you get there.
• Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career—whatever your goals may be.
• Nationwide Opportunities: We open about 100 new cafes each year—so you'll have plenty of chances to grow with us.
• Around here, every day starts with a fresh batch of bread and a thousand possibilities.
• Get ready to rise.

Equal Opportunity

• Equal Opportunity Employer: Disabled/Veterans