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About the Role

Canada's National Ballet School (NBS) is seeking an Administrator, Comprehensive Dance Programs to provide essential administrative and operational support for its Young Dancers Program and Adult Ballet Program. This role is ideal for someone who thrives in a fast-paced, collaborative environment, enjoys working with students, families, teachers, and internal teams, and takes pride in delivering exceptional customer service and accurate administrative support. The Administrator will play an important role in coordinating schedules, maintaining student records, supporting events and program activities, and ensuring the smooth and consistent delivery of Comprehensive Dance Programs.

Responsibilities

Supporting the administration of Young Dancers Program and Adult Ballet class schedules, attendance tracking, auditions, assessments, and related student activities
Coordinating studio reservations, A/V setup, and other event logistics as required
Maintaining departmental schedules, including meetings, travel, and other administrative commitments
Coordinating administrative requirements for performances and demonstrations, including student lists, schedules, casting information, chaperoning logistics, and event documentation
Preparing student reports by collecting, formatting, inputting, and editing teacher comments
Liaising with the Registrar’s Department regarding registration, auditions, student records, and program information
Acting as a primary point of contact for students, families, teachers, and other constituents, providing timely and professional customer service
Responding to participant questions and concerns, following up on issues, and escalating matters to the appropriate staff member when required
Assisting with departmental communications, reports, and administrative materials
Supporting the Head of Comprehensive Dance Programs with departmental priorities, projects, timelines, and administrative requirements
Coordinating administrative workflows and providing day-to-day guidance to part-time administrative staff and volunteers as required
Maintaining departmental records, filing and retrieval systems, and supplies inventory
Collaborating with internal departments to support website updates, marketing materials, and program communications
Supporting the timely processing of invoices and departmental expenses
Assisting with performances, auditions, workshops, special events, and other program activities
Providing administrative and logistical support to artistic staff to facilitate the successful delivery of classes and program activities
Maintaining confidentiality and exercising discretion when handling participant and departmental information

Requirements

Minimum three years of experience in an administrative or related position
Experience with data entry, records management, reporting, and database systems
Experience providing customer or student service in a fast-paced environment
Experience supporting events, programs, or multiple administrative priorities considered an asset
Demonstrated professionalism, discretion, and ability to maintain confidential information
Successful candidates must supply Canada’s National Ballet School with a Police Reference Check in accordance with the School’s Child Abuse/Sexual Abuse Prevention Policy

Skills

Strong organizational and time management skills, with the ability to manage multiple priorities and competing deadlines
Excellent communication, customer service, and interpersonal skills
Strong attention to detail and proofreading skills, with a commitment to accuracy
Proficiency with Microsoft Office Suite
Familiarity with relational databases and database management systems considered an asset
Strong problem-solving and judgement skills, with the ability to identify when matters require escalation
Ability to work collaboratively with students, families, teachers, artistic staff, and internal departments
Flexible and adaptable approach to supporting program needs, including occasional evenings and weekends

Location

Onsite

Work Type

Full-time

Experience Level

3+ years

Education Level

Post-secondary degree or equivalent professional experience
Education, student services, office administration, or a related field considered an asset

Salary/Compensations

$49,000 annually

Benefits

Health & Wellness Benefits: Dental, Health, Paramedical, Short & Long Term Disability, Life Insurance, Employee Assistance Program
Standard 35-hour work week
Employer-matched Defined Contribution Pension Plan
Paid vacation time starting at 4 weeks
Commitment to work-life balance
Professional development opportunities
Discounted rates for NBS Adult Ballet Classes
Employee discount at The Shoe Room, our dance retail store
Subsidized lunch, beverages and snacks at our onsite café
Collaborative and inclusive work environment: Join our EDI Committee or Social Committee and participate in monthly employee events!

About the Company

Canada’s National Ballet School (NBS) is one of the country’s leading arts and education institutions, dedicated to excellence in ballet training, academic instruction, and community engagement.
With over 300 employees, NBS supports a wide range of programs that span professional dance training, health and wellness initiatives, and outreach across Canada.
For more than 65 years, NBS has been a national leader in dance education, driven by a commitment to inclusion, innovation, and the transformative power of the arts.
We strive to create an environment where students and staff can thrive, contribute meaningfully, and be part of a collaborative and purpose-driven community.

Equal Opportunity

NBS is committed to addressing systemic inequities in every facet of our organization including programs, policies and practices.
It is NBS’ top priority to build a remarkable and talented workforce that reflects the diversity of the City of Toronto.
We strongly encourage applications from all qualified individuals, especially welcoming those with diverse intersectional identities who bring unique perspectives and contribute to the diversification of ideas.
If you require accommodation at any stage of the recruitment process, please inform us.