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About the Role

The Associate Manager, Development Operations is a vital member of SAB’s Development team, responsible for overseeing and executing all administrative processes and tracking related to contributed revenue. This position serves as a key point of coordination between the Development and Finance teams, focusing on database management and workflow optimization. The role supports the Development team’s work by maintaining and strengthening technological, administrative, and data systems, offering an opportunity for an early to mid-career professional to shape operational processes during a period of growth.

Responsibilities

Accurately and timely record gifts into Blackbaud Database.
Monitor incoming contributions, including pledges, payments, and transfers.
Lead collaboration with the Finance department on ongoing reconciliations and key projects.
Manage and maintain digital backup files.
Execute income reports for executive team, Development staff, and Board.
Execute year-end tasks in the office during one day of SAB's Winter Break.
Oversee Raiser's Edge (RE) records and infrastructure, constituent records, and large-scale constituent data transfers.
Manage lists and reports using Queries, Exports, Lists, and Reports functions for various needs.
Drive resolution of system issues through research and collaboration with RE support.
Stay apprised of RE changes and updates and act as Development team’s primary liaison with Blackbaud/RE support.
Lead RE continuing education and training sessions for the Development team.
Manage donor data, contribution analysis, and recognition projects.
Serve as the main point of contact with development team on tracking incoming gifts.
Advise on and support the administration of Development systems and digital tools.
Support cultivation activities and special events (occasional evenings/weekends are required).
Assist with administrative, office management, and other tasks as required.
Create pre-posts in preparation for Financial Edge.
Work closely with the Finance team on monthly reconciliations.
Serve as the liaison between finance and development for team inquiries.

Requirements

3–5 years of Development Operations experience.
Advanced knowledge of Raiser’s Edge (NXT and RE 7) and Blackbaud Forms required.
Working knowledge of Microsoft Office Suite and Adobe.
Considerable experience using Microsoft Excel.
Strong writing, organizational, and communication skills.
Ability to manage multiple projects and collaborate across teams.
Flexibility to work evenings/weekends for Development events.
Interest in arts and cultural organizations preferred.

Skills

Raiser's Edge database management
Analytics
Microsoft Office Suite
Adobe
Microsoft Excel
Writing
Organization
Communication
Project management
Collaboration
Database management

Location

Lincoln Center

Work Type

Full-time
Hybrid

Experience Level

Early to mid-career professional
3-5 years

Salary/Compensations

$60,000-$65,000

Benefits

Full health benefits
Four weeks of vacation
Two holiday weeks in December
Generous retirement savings benefits

About the Company

The School of American Ballet (SAB) at Lincoln Center, founded by George Balanchine and Lincoln Kirstein, is the preeminent ballet school in the country.
Our mission is to train professional dancers for careers in classical ballet.
We provide the resources for a diverse pool of students to train at the highest level.
SAB has a far-reaching impact on the art form and enriches the lives of each student who comes through its doors, over 800 annually, ages 6 to 18.
SAB has approximately 90 part- and full-time employees and an operating budget of $17 million.

Equal Opportunity

The School of American Ballet is an Equal Opportunity Employer.
Diverse candidates are encouraged to apply.