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About the Role

This role is responsible for the overall operations of the sales department, including customer service, inventory management, and potentially supervising other employees in the absence of management.

Responsibilities

• Welcome customers, maintain product knowledge, and assist with merchandise selection.
• Respond to customer concerns promptly and with a sense of importance.
• Provide outstanding customer service.
• Order merchandise, receive stock, price items, and monitor inventory levels.
• Manage price changes, markdowns, promotional sets, and signage in coordination with store management.
• Communicate with HQ staff to resolve special order requests or merchandise issues.
• Assist store management in training employees on cash register and front-end duties.
• Provide input on employee evaluations.
• Operate a cash register and handle various payment methods.
• Prepare, verify, and issue change funds.
• Collect and reconcile cash receipts, checks, and credit card documentation.
• Compare register tapes with daily activity reports and investigate discrepancies.
• Maintain daily cash overage and shortage records for cashiers.
• Ensure the control and security of change funds, the safe, and cash registers.
• Act as a key carrier and open/close the store as required.
• Direct and supervise other employees and oversee store operations in management's absence.
• Follow all Loss Prevention policies, including shrink awareness and the Alert Line.
• Adhere to all established safety standards and emergency preparedness requirements.
• Perform other related duties as assigned.

Requirements

• Prior retail experience in inventory control and retail sales.
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds.
• Ability to stand for long periods of time.
• Experience operating a cash register.
• Working knowledge of sales inventory.
• Previous retail supervisory experience.
• Current USCG NAF sales clerk with at least 6 months experience.
• Residency Requirements: Non-U.S. nationals must have resided within the United States, or U.S. territories, for at least three of the last five years.
• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless exempt.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements.
• Applicants may not be employed in the chain of command of their relatives.
• This agency provides reasonable accommodations to applicants with disabilities.

Skills

• Customer service
• Product knowledge
• Inventory control
• Retail sales
• Cash register operation
• Sales inventory management
• Supervisory skills
• Loss prevention
• Safety standards
• Emergency preparedness

Location

• West Hampton, NY

Work Type

• Part Time (20-29 hours/week)

Experience Level

• Minimum 6 months experience as a USCG NAF sales clerk (preferred)
• Previous retail supervisory experience (preferred)

Salary/Compensations

• $20.42/hour

Benefits

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave

About the Company

• At the Coast Guard Exchange, we believe in taking care of our team just as much as we take care of our customers.
• Join a team that values your well-being and professional growth.

Equal Opportunity

• All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.