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About the Role

An excellent Technical Services Manager is required for the remarkable scheme of St John’s Wood Square, a world-class development setting a new standard of luxury living in London. This senior role is the first point of contact for all facilities management and security operations, including systems, protocols, and third-party contractor management. The role involves assembling the supply chain, managing systems and services with best practice, and overseeing building acceptance and operations launch to ensure a flawless service from day one.

Responsibilities

Work closely with the General Manager on the mobilisation and day-to-day management of the development.
Support the development of technical strategies, SOPs, emergency response procedures and compliance frameworks.
Ensure statutory compliance across all building systems, engineering services, health & safety and building safety requirements.
Develop Planned Preventative Maintenance programmes, asset management and lifecycle planning.
Manage technical budgets and identify opportunities to improve operational efficiency and service delivery.
Lead and develop the on-site FM and engineering teams, whilst managing contractor and supplier performance.
Coordinate security operations and ensure compliance with established procedures and protocols.
Build strong relationships with residents, stakeholders, contractors and service partners to ensure exceptional service standards are maintained.

Requirements

Previous experience in mobilising and launching a super prime Central London scheme with involvement in project and contractor management.
Strong engineering background.
Significant knowledge of health & safety, including NEBOSH certification.
Excellent organisational skills and proficiency in Microsoft Word, Excel, and CAFM systems.
Strong abilities in planning budgets and executing timelines.
Strong work ethic.
Maintain up-to-date knowledge of relevant building standards and demonstrates a commitment to continuous professional development.
Interest in continuous improvement and development of new technologies.
Flexible, collaborative, hands-on approach to enable success in a dynamic environment.
Ability to build and develop positive working relationships with the wider team, residents and Service Partners.
Maintain impeccable standards of appearance, personal hygiene, behaviour, and discipline.

Skills

Facilities management
Security operations
Third-party contractor management
Engineering
Mobilising super prime schemes
Amenity-rich schemes
Technical strategies
SOPs development
Emergency response procedures
Compliance frameworks
Statutory compliance
Building systems management
Engineering services management
Health & safety management
Building safety management
Planned Preventative Maintenance programmes
Asset management
Lifecycle planning
Technical budget management
Operational efficiency improvement
Service delivery improvement
Team leadership
Team development
Contractor performance management
Supplier performance management
Security operations coordination
Resident relationship building
Stakeholder relationship building
Contractor relationship building
Service partner relationship building
Project management
Microsoft Word proficiency
Microsoft Excel proficiency
CAFM systems proficiency

Location

London

Work Type

Onsite

Experience Level

Senior level

Education Level

NEBOSH certification

About the Company

Rhodium was established to solely focus on the new build super prime residential market in London.
Rhodium has created a unique business model not based on scale which provides a level of continuity and focus for each scheme we manage.
Part owned by the Monaco Royal Family, Rhodium have a completely unique understanding of the ultra-high net worth individual, how they live and operate within their homes.
Rhodium has a contracted portfolio of £12bn across forty schemes and is involved with some of London’s most prestigious developments and clients.
Each scheme we manage has been individually selected in order to preserve our brand and ensure we only manage developments of the highest calibre.
Discretion, integrity and transparency transcend through our entire organisation.
We truly believe there is no other company that can match our desire and intent to perform at this level.