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About the Role

We are seeking an experienced Video Producer to create compelling DTC and UGC ad videos. This hands-on role involves editing a high volume of performance-driven video ads, as well as operating cameras, lighting, and directing on set. You will collaborate with Creative Strategists and the Manager of Performance Video to produce ads that convert and contribute to future content strategy.

Responsibilities

• Edit high-performing video ads and content for DTC brands across various platforms (Meta, TikTok, and other channels)
• Take a central, hands-on role in productions — cinematography, camera operation, lighting, and grip
• Own the end-to-end video editing process by translating creative briefs from Creative Strategists into compelling, goal-driven video ads optimized for performance
• Develop videos that align with brand guidelines and resonate with target audiences
• Collaborate closely with the Manager of Performance Video to rapidly test, revise, and refine video edits based on performance data and feedback, maximizing ad effectiveness and ROAS.
• Participate in creative asset review meetings, capturing key learnings and occasionally pitching performance-focused ad concepts for briefing and production.
• Maintain organized project files and workflows for efficient editing and versioning across multiple campaigns
• Stay up to date with social video trends, platform specs, and editing best practices to keep content fresh and and engaging

Requirements

• 5+ years of video editing experience, ideally within the DTC or e-commerce space, creating social media and performance ads across UGC, skits, podcasts, and informational content.
• 3+ years of video production experience, with at least intermediate knowledge of camera operation, lighting, and modern video equipment
• Proficiency in Adobe Creative Cloud, with advanced expertise in Premiere Pro and After Effects for professional video editing and motion graphics
• A creative mindset with a sharp eye for detail and storytelling.
• Ability to thrive in a fast-paced, collaborative environment.
• You care about healthcare and have a personal connection to the space

Skills

• Video editing
• DTC advertising
• UGC advertising
• Social media content creation
• Performance ads creation
• Camera operation
• Lighting
• Grip
• Adobe Creative Cloud
• Premiere Pro
• After Effects
• Motion graphics
• Storytelling

Location

• Toronto
• Richmond

Work Type

• On-site
• Collaborative

Experience Level

• 5+ years of video editing experience
• 3+ years of video production experience

Benefits

• Standard healthcare coverage
• Remote-first holiday season
• Holistic wellbeing support
• Wellbeing allowance
• Flexible additional time off

About the Company

• Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are.
• Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.
• We're a team of creative problem-solvers who move deliberately and collaborate in person, because we think the best work happens that way.
• At Phoenix, you'll find autonomy over your work, people who care about each other's success, and a mission that's making healthcare better for Canadians.
• A Rewarding Mission: Through our asynchronous care model, Phoenix is reimagining patient-centric care for Canadians across the country by making diagnoses and treatment delivery faster, more accessible, and completely discreet.
• Impact & Autonomy: You’ll work directly with passionate, experienced leaders who’ve seen the ups and downs of building a business and genuinely care about your growth. You won’t just execute — you’ll help shape the future of Phoenix and Raven.
• Collaborative On-Site Culture: Our teams work together in person, whether that's at our downtown Toronto HQ or our Richmond pharmacy. We come together on-site to build fast and push what's possible, and we love the quick feedback loops, spontaneous brainstorms, and actually knowing the people we work with. Bonus points if you're into the occasional office tournament or have strong opinions about the best lunch spot nearby.
• Competitive Pay, Real Benefits: Our compensation bands are backed by real market data, so offers are competitive and fair.

Equal Opportunity

• Phoenix is an Equal Opportunity Employer.
• In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.