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About the Role
Provide support to Hope House residents and create a hospitable and safe environment in the shelter.
Responsibilities
- Provide support to shelter residents.
- Monitor resident activities within the shelter.
- Complete daily Shift log checklist.
- Review and record the Communication Log each shift.
- Conduct security wanding upon resident admission and random checks.
- Monitor the physical facility by making rounds every half hour.
- Conduct periodic inspections to ensure rooms are clean and the facility is secure.
- Ensure clients are abiding by house rules.
- Make referrals to alternative emergency shelter providers when Program beds are unavailable.
- Maintain basic record keeping responsibilities.
- Perform electronic intakes in the database.
- Complete accurate time sheets in a timely manner.
- Check individual work email daily.
- Attend and participate in monthly Staff meetings/Resident meetings.
- Attend relevant In-Service training/conferences as requested.
- Complete all mandatory training (in-person and online) in a timely manner.
- Clean linens and maintain cleanliness of the facility (inside and perimeter).
- Perform other duties as assigned.
- Adapt to changes in duties, responsibilities, and activities as business needs require.
Requirements
- Ability to work in a continually changing and challenging environment.
- Flexibility in personal work schedule.
- Must be available for relief hours as needed.
Skills
- Crisis intervention skills
- Interpersonal skills
- Communication skills
- Basic computer skills for intakes, time sheets, email, and daily logs.
Location
- Hope House
Work Type
- Part-time
- 16 hours per week
Education Level
- High School Diploma/GED
- Associate's Degree preferred