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About the Role

We are seeking a highly skilled Lead IT Product Manager to drive the vision, strategy, and delivery of Enterprise Network Services as a Product. You will understand the lifecycle and capabilities of our network platforms, treating them as products consumed across the enterprise. This role requires understanding roadmaps, aligning stakeholders, balancing cost and value, and ensuring network capabilities deliver measurable business outcomes like scalability, resiliency, and secure connectivity.

Responsibilities

Define and communicate the vision for “Network as a Product” that aligns with enterprise digital transformation goals.
Build a multi-year roadmap covering connectivity, security, automation, and cloud adoption.
Champion a “platform mindset,” ensuring network services are consumable, reliable, and measurable.
Partner with segment CIO's and their leaders, Infrastructure architects, engineering and Operations, application teams, and business units to understand needs.
Translate stakeholder requirements into prioritized product features and services.
Balance competing demands across cost, speed, security, and scalability.
Guide cross-functional teams to deliver product capabilities.
Establish KPIs and SLAs for network services, ensuring accountability for performance and customer satisfaction.
Manage the product lifecycle from concept through retirement.
Own the business case, financial models, and total cost of ownership (TCO) for network products.
Assist in driving vendor strategy aligned to Humana's vision, including collaboration with major providers.
Ensure compliance with enterprise standards and regulatory requirements.
Partner for Engineering leaders to drive Innovation & Continuous Improvement.
Introduce automation, AI/ML, and observability into network services.
Evaluate emerging technologies and pilot their applicability.

Requirements

8+ years of product management or IT service ownership experience, ideally in enterprise infrastructure.
Strong technical understanding of enterprise networking (WAN, LAN, SD-WAN, cloud interconnects, DNS/DHCP/IPAM, firewalls).
Proven ability to develop and execute roadmaps and strategies for large-scale, mission-critical platforms.
Demonstrated success managing cross-functional delivery teams in a matrixed organization.
Excellent communication skills, with the ability to influence executives and translate technical detail into business value.
Experience in network modernization initiatives (cloud connectivity, zero-trust, SASE).
Background in financial management of IT services, including chargeback/showback models.
Familiarity with Agile practices in infrastructure product delivery.

Skills

Networking
Product Management
Enterprise Network Services
Data Center
Cloud
WAN
LAN
Connectivity Solutions
Roadmap Development
Stakeholder Alignment
Cost-Value Balancing
Business Outcomes
Scalability
Resiliency
Secure Connectivity
Technical Fluency
Network Platforms
Digital Transformation
Platform Mindset
Requirements Management
Cross-functional Team Leadership
KPIs
SLAs
Product Lifecycle Management
Business Case Development
Financial Modeling
Total Cost of Ownership (TCO)
Vendor Strategy
Compliance
Regulatory Requirements
Innovation
Continuous Improvement
Automation
AI/ML
Observability
Emerging Technologies
Network Modernization
Zero-Trust
SASE
Financial Management
Chargeback/Showback Models
Agile Practices

Location

NYC, NY
Louisville, KY
Tampa, FL
Fort Lauderdale, FL
Dallas/Frisco, TX
Boston, MA
Washington, D.C.
Atlanta, GA
Nashville, TN
Chicago, IL
Charlotte, NC

Work Type

Full-time

Experience Level

8+ years of product management or IT service ownership experience

Education Level

Bachelor’s degree in Computer Science, Engineering, or related field (MBA preferred)

Salary/Compensations

$126,300 - $173,700 per year

Benefits

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Time off
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance

About the Company

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.
This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.