Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Client Services Manager role.
Rezi rewrites your resume against Wasserman's job description. Free.
Tailor your resume to this Client Services Manager role.
Rezi rewrites your resume against Wasserman's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Client Services Manager posting at Wasserman — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Client Services Manager posting at Wasserman — free, in seconds.
About the Role
The Client Services team plays a key role in the delivery of client accounts and events within THE·TEAM's Live Group. This role is based in Orpington and involves working across office, client, and event locations to manage and deliver a variety of projects.
Responsibilities
- Manage projects throughout their full lifecycle, from brief to post-event review.
- Oversee project planning, procurement, production, installation, and live delivery.
- Manage client and stakeholder relations, budgeting, and venue/supplier coordination.
- Coordinate graphics production and merchandise purchasing.
- Conduct feasibility reviews and manage logistics and administration.
- Support team members with event planning and delivery.
- Maintain project plans, timelines, and action lists.
- Coordinate project communication with colleagues, venues, and suppliers.
- Assist with client-facing materials, including briefs and presentations.
- Support the coordination of event graphics and signage.
- Assist with sourcing and ordering merchandise and promotional products.
- Obtain supplier quotes and manage purchase orders and cost trackers.
- Coordinate event logistics, including equipment, materials, and transport.
- Liaise with internal design, procurement, production, and operations teams.
- Support venue and supplier research and preparation of briefing information.
- Prepare meeting agendas, take notes, and follow up on actions.
- Maintain organized project files and documentation.
- Assist with event set-up, supplier coordination, and live-event troubleshooting.
- Adhere to health and safety processes and company working practices.
- Assist with post-event administration, including feedback collection and invoice checking.
- Build positive working relationships with clients, colleagues, venues, and suppliers.
- Provide flexible support across client accounts and projects.
Requirements
- Approximately 1–3 years of relevant experience in events, conferences, hospitality, experiential, production, project coordination, client services, or a related field.
- Internship or placement experience may be considered.
- A genuine interest in live events, production, brand experiences, and client service.
- Willingness to learn from experienced team members.
- Good organizational and time-management skills.
- Ability to manage multiple tasks, deadlines, and details simultaneously.
- Clear and professional written and verbal communication skills.
- Confidence communicating with colleagues, suppliers, venues, and client contacts.
- Ability to recognize when to seek guidance or escalate an issue.
- Good attention to detail in schedules, costs, artwork, orders, logistics, and administration.
- Comfort working with Microsoft Word, Excel, PowerPoint, and Outlook.
- Experience with project trackers or event planning tools is helpful.
- Basic numerical confidence and an interest in developing commercial awareness.
- A practical, solutions-focused approach.
- Ability to remain calm when priorities change.
- A collaborative attitude, reliability, and willingness to support the team.
- Understanding of brand consistency, quality control, and accurate delivery.
- Openness to feedback and a proactive approach to learning.
- Willingness to travel within the UK and Europe, and occasionally further afield.
- Willingness to work unsociable hours, including early mornings, evenings, overnight work, and weekends, as required by event delivery.
Skills
- Event Management
- Project Coordination
- Client Services
- Live Event Production
- Brand Experiences
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Project Tracking
- Event Planning Tools
- Budget Management
- Supplier Coordination
- Logistics Management
- Communication Skills
- Organizational Skills
- Time Management
- Attention to Detail
- Problem-Solving
- Teamwork
- Commercial Awareness
Location
- Orpington
- UK
- Europe
- Global
Work Type
- Full-time
- Hybrid
- Travel required
Experience Level
- 1-3 years experience
- Internship experience considered
- Entry-level
About the Company
- THE·TEAM provides representation and marketing services to talent, brands, and properties in 28 countries and over 70 cities worldwide.
- The Live Group specializes in branding, signage, custom fabrication, live event production, and experiential operations across sports, music, entertainment, and culture.
- They work with iconic properties and brands to elevate live events.
- THE·TEAM is guided by a belief in the unifying power of sports, music, and entertainment, leading with intelligence, ideas, and influence.
Equal Opportunity
- THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.