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About the Role
Knight Frank is seeking a Candidate Experience Specialist for a 12-month fixed-term contract to enhance the recruitment and candidate journey. This role supports the Talent Acquisition team in driving excellence across recruitment operations and employer branding.
Responsibilities
- Act as a key point of contact for candidates throughout the recruitment process.
- Coordinate and manage virtual and in-person interviews across multiple business areas.
- Ensure candidates receive a professional, inclusive, and engaging experience at every stage of the hiring process.
- Support Talent Acquisition Partners with candidate screening, qualification, and recruitment administration.
- Build strong relationships with hiring managers and stakeholders across the business.
- Manage recruitment activity during periods of high-volume hiring and changing business priorities.
- Identify opportunities to improve recruitment processes and candidate experience.
- Support the implementation of new tools, systems, and automation initiatives.
- Act as a super-user for recruitment systems and ensure data accuracy and compliance.
- Produce recruitment reports, dashboards, and insights to support hiring decisions.
- Contribute to Talent Acquisition projects focused on efficiency, quality, and continuous improvement.
- Support Talent Acquisition Partners with talent mapping and market research projects.
- Create and format market mapping documents, talent intelligence reports, and candidate landscape summaries.
- Produce high-quality PowerPoint presentations and briefing materials for leadership and stakeholder meetings and on-going recruitment job requisitions.
- Support on presenting recruitment data and market insights in a clear, engaging, and visually compelling format.
- Support strategic search assignments by identifying talent pools and competitor intelligence.
- Support employer branding and recruitment marketing initiatives.
- Coordinate candidate and employee testimonial campaigns.
- Manage relationships with external attraction partners and job boards.
- Monitor and help improve Knight Frank's presence on employer review platforms, including Glassdoor and Indeed.
- Provide recommendations on sourcing strategies and attraction channels.
- Support the delivery and continuous improvement of onboarding and induction programmes.
- Gather new joiner feedback and identify opportunities to enhance the employee experience from offer through to onboarding.
- Support inclusive hiring initiatives and best practice recruitment processes.
- Work with internal stakeholders to help embed diversity and inclusion principles throughout the recruitment lifecycle.
- Contribute recruitment data and insights to internal and external DE&I reporting where required.
Requirements
- Experience in a Talent Acquisition, Recruitment Coordination, Candidate Experience, or Recruitment Operations role.
- Strong understanding of recruitment processes and candidate experience best practice.
- Experience creating professional PowerPoint presentations, reports, and presentation materials for senior stakeholders.
- Experience supporting talent mapping, market research, or recruitment intelligence projects.
- Excellent attention to detail and strong administrative skills.
- Strong verbal and written communication skills.
- Confidence working with recruitment systems and technology, ideally including Workday or similar ATS platforms.
- The ability to manage multiple priorities and work effectively in a fast-paced environment.
- A proactive approach to problem-solving and continuous improvement.
- A genuine passion for delivering exceptional service and building positive relationships.
Skills
- Talent Acquisition
- Recruitment Coordination
- Candidate Experience
- Recruitment Operations
- Recruitment processes
- Candidate experience best practice
- PowerPoint presentations
- Reporting
- Presentation materials
- Talent mapping
- Market research
- Recruitment intelligence
- Attention to detail
- Administrative skills
- Verbal communication
- Written communication
- Recruitment systems
- ATS platforms
- Workday
- Priority management
- Problem-solving
- Continuous improvement
- Service delivery
- Relationship building
- Employer branding
- Talent intelligence
- DE&I principles
Location
- London, UK
Work Type
- 12-month fixed-term contract
- Full-time
Experience Level
- Mid-level
Salary/Compensations
- Competitive salary
Benefits
- Collaborative and supportive Talent Acquisition team
- Exposure to a broad range of recruitment, employer branding, and talent projects
- Opportunities to work closely with senior stakeholders across the business
- The chance to make a real impact on the candidate and hiring manager experience
About the Company
- Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies, headquartered in London, UK.
- They operate in over 50 markets with a global network of offices and people.
- Knight Frank emphasizes building relationships based on trust, integrity, and care, providing personalized advice across all property areas.
- The company is committed to being inclusive and diverse, empowering individuals and encouraging contributions to shape the future of real estate.
- Their core pillars are People Potential, Client Centricity, and Creating our Future, together.