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About the Role

This role supports cargo operations and addresses all cargo office requirements in Australia.

Responsibilities

• Manage station ULD inventories and liaise with Cargo Network Control YYZ, GHA, to ensure sufficient equipment for cargo operations.
• Implement load plans and coordinate with warehouse/ramp teams for optimal space/weight utilization per flight.
• Monitor GHA data entries for timely performance.
• Verify shipment/ULD data in cargo and load control systems.
• Ensure GHA activities align with Air Canada’s safety policy and SOP.
• Maintain good relationships with interline carriers for smooth cargo transfer.
• Monitor Cargo iQ scores and implement corrective actions.
• Support and monitor GHAs in load planning and entry into weight & balance systems.
• Monitor and coordinate ramp activities.
• Respond to import/export customer inquiries and inquiries from other stations regarding cargo in/out of Australia.
• Handle irregularities and operational disruptions.
• Maintain and arrange replenishment of office forms, labels, stationery, and other administrative supplies.
• Monitor ULD build-up for sensitive product shipments (VAL, HUM, AVI, etc.) to prevent incidents.
• Monitor uncleared AWB lists and coordinate with GHA and overseas offices for closure.
• Provide ramp supervision for loading.
• Work under a roster system.
• Coordinate with GHA and sales teams on ULD build-up to maximize space and weight utilization.
• Ensure cargo safety and security by verifying shipment documents for compliance with AC standards and SOP.
• Coordinate with all parties, including GHA, and take necessary actions like rebooking cargo during aircraft on ground situations.
• Establish rapport with GHA representatives.
• Participate in regular meetings with GHAs to discuss issues.
• Perform other job-related tasks and duties assigned by the Manager.

Requirements

• Candidates must be eligible to work in the country of interest at the time of offer and are responsible for obtaining any required work permits, visas, or other authorizations.
• Candidates will need to provide proof of eligibility to work in the country of interest prior to their start date.
• Fluent in English, oral and written.
• Any other languages are an asset.

Skills

• Good airfreight industry knowledge.

Location

• Australia

Work Type

• Full-time

Experience Level

• Minimum 5 years related work experience

Education Level

• Undergraduate degree

About the Company

• Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America.
• Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Equal Opportunity

• Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
• As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.