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About the Role
As Manager FSQA, you will ensure food safety and quality standards across the distribution network in DACH and UK. This role involves professionalizing compliance across 20 hubs in DACH and 4 hubs in the UK, supporting HelloFresh Delivery Network operations. Your mission is to improve, implement, and maintain robust Quality Management Systems that meet legislative, HelloFresh, and BRCGS certification standards, embedding effective processes and training while mitigating risks and ensuring audit readiness to protect customers and drive operational excellence.
Responsibilities
- Act as the FSQA expert for logistics in DACH and UK, ensuring compliance with food safety legislation and due diligence.
- Take ownership of logistics FSQA performance by setting up governance, building trackers, and driving KPI reporting.
- Lead/support crisis and incident management, coordinating investigations, resolutions, and projects related to traceability, temperature control, and cold chain management.
- Establish and maintain a QMS aligned with BRCGS Storage & Distribution standards, supporting certifications and recertifications in DACH and UK.
- Develop and implement SOPs, HACCP systems, and audit programs, while training hub teams to ensure lasting compliance.
- Validate and verify cold chain processes and follow up on corrective and preventive actions, reducing the risk of non-conformance.
- Collaborate with Operations, Fleet, and DC FSQA teams to embed standards, ensure full traceability, and foster a strong food safety culture.
Requirements
- Strong expertise in logistics FSQA.
- Knowledge of EU food safety legislation is required.
- Experience with GFSI-recognised standards and BRCGS is a strong advantage.
- Proven ability to establish, maintain, and audit HACCP systems and QMS.
- Proven ability to develop, implement, and train SOPs and FSQA processes across sites.
- Openness to travel to our locations in UK and DACH.
- Excellent stakeholder management and communication skills.
- Ability to work effectively with internal teams, external partners, and authorities.
- Analytical and data-driven mindset.
- Capability to set up governance structures, convert data into KPIs and trackers, and harmonize FSQA processes across regions for scalability and efficiency.
- Advanced Google Suite and MS Office skills (G-sheets, G-doc, G-slides, Excel, Word, PowerPoint).
- Fluency in English is required.
- German and/or French are a big plus.
- Expertise in UK and DACH markets is a plus.
Skills
- Logistics FSQA
- EU food safety legislation
- GFSI-recognised standards
- BRCGS
- HACCP systems
- QMS
- SOPs
- FSQA processes
- Stakeholder management
- Communication skills
- Analytical skills
- Data-driven mindset
- Google Suite
- MS Office
- English fluency
- German language
- French language
Location
- DACH
- UK
Work Type
- Hybrid working model
Experience Level
- Manager
Salary/Compensations
- Salary expectations to be submitted
Benefits
- HelloFresh- subsidized Pension Scheme
- Berlin relocation support
- Exclusive discounts on your weekly HelloFresh box
- Office meals discounts
- Annual learning & development budget
- German language learning budget
- Access to the HelloFresh Academy
- Mental health support
- Transportation perks
- Working-parent-friendly benefits
- 24/7 gym access
- Wellbeing platforms like Headspace and Spill
- Sabbatical leave options
About the Company
- HelloFresh is one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
- We are a diverse global community of 90+ nationalities.
- We employ over 15,000 individuals globally.
Equal Opportunity
- We embrace and welcome diversity.
- We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic.
- We encourage everyone to apply and will give everyone equal consideration.
- We are an equal opportunity employer – everyone is welcome at our table.