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About the Role
At Hand & Stone Massage and Facial Spa, you can expect a tranquil, relaxing, comfortable and safe work environment. We have extensive operating hours and can work with your busy schedule. We prioritize work/life balance. You will be greeting guests, assisting with forms, booking appointments, checking guests out, selling our membership program, and educating guests on services.
Responsibilities
- Greeting guests upon check-in
- Assisting guests with filling out service preference forms
- Booking appointments
- Making confirmation calls
- Contacting guests on the waitlist for available appointments
- Checking guests out
- Ringing up retail products
- Booking future appointments
- Educating, selling, and promoting the membership program
Requirements
- Have a positive, energetic attitude
- Have a clear, communicative style
Skills
- Customer service
- Sales
- Communication
Work Type
- Flexible schedule
Education Level
- Potential opportunity to become a licensed technician
Salary/Compensations
- Competitive pay
- Base wage is strong
- Additional commission on every closed membership sale
Benefits
- Health insurance
- Paid time off
- Training & development
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- A massage or facial each month
- Discounts on retail products
About the Company
- Hand & Stone Massage and Facial Spa has over 500 spas nationwide.
- We are a leader and pioneer in our industry.
- We are an award winning spa with several treatment rooms offering massages, facials and waxing services.
- We provide an experience with relaxation and comfort, dedicated to our guests well-being and peace of mind.
- We want their spa experience to be a memorable one.
- We offer a tranquil, relaxing, comfortable and safe work environment.
- We have extensive operating hours- We are open early, we close late and we are open 7 days a week.
- We make work/life balance a priority.
Equal Opportunity
- We are an Equal Employment Opportunity Employer, we value diversity and inclusion and encourage all qualified people to apply.