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About the Role
Capacity is seeking a Consultant to lead sophisticated client relationships and enhance the impact delivered across the arts and culture sector. This role involves acting as a trusted advisor to ambitious organizations, shaping long-term strategy, and guiding clients toward new opportunities.
Responsibilities
- Shape long-term strategy for a portfolio of sophisticated client relationships
- Develop strategies, identify KPIs, and make informed recommendations aligned with client goals
- Create, manage, and optimize digital marketing campaigns (Meta, Google Ads, etc.)
- Guide clients toward new opportunities with confidence and tact
- Lead high-impact projects: custom consulting engagements, marketing audits, new business proposals
- Build strong client trust
- Lead a small team of Analysts and Senior Analysts
- Lead internal initiatives
- Mentor colleagues
- Build industry voice through case studies, speaking engagements, and Boot Camp
Requirements
- 4-6 years of experience in the field, including experience managing others
- Demonstrated ability to manage ambiguity and navigate complex, evolving client situations with clarity and confidence
- Strong conflict management skills and sound judgment in balancing client and internal priorities
- Track record of driving innovation and identifying new opportunities for client growth
- Comfort operating around senior leadership, both internally and with client stakeholders
- Clear career ambition and demonstrated interest in growing as a strategic advisor and consultant
- Must be authorized to work for any employer in the U.S.
- Must submit a resume
- Must submit an expression of interest (written, video, or audio)
- Must submit 1-3 references (names, titles, and contact information)
Skills
- Digital marketing strategy
- Meta Ads
- Google Ads
- Client relationship management
- Team leadership
- Project management
- Marketing audits
- New business proposals
- Conflict management
- Strategic advisory
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- 4-6 years
Salary/Compensations
- $74,750
- Potential bonus based on company performance
Benefits
- Four weeks of paid vacation
- At least 14 paid holidays
- Flexible holiday swap
- Minimum of 6 weeks fully paid, gender-neutral parental leave
- Half-day Fridays all year long
- Company-matched 401(k) plan (100% match up to 4%, available immediately)
- $80/month home office stipend
- Pre-tax commuter benefits
- Participation in Employee Stock Ownership Program (ESOP)
- Competitive medical, dental, and vision plans (including options with $0 deductibles)
- Robust training and professional development opportunities
- Comprehensive onboarding and hands-on training
- Weekly internal education events
About the Company
- Capacity is the premier digital marketing consulting firm for arts and culture.
- Since 2008, Capacity has worked with arts and cultural organizations to engage audiences, build community, and market smarter.
- Capacity produces Boot Camp, the country’s leading digital marketing conference for the arts.