About the Role
Premium Credit is seeking an experienced and forward-thinking Head of Quality Engineering to lead the enterprise quality strategy across Product and Technology. This leadership role will define the direction for testing, automation, performance, security, and AI-driven quality engineering to deliver faster, safer, and more reliable technology.
Responsibilities
- Defining and delivering the enterprise quality strategy across functional, automation, performance, security and integration testing
- Setting the roadmap for testing capability, tooling, governance and team structure
- Embedding quality gates into CI/CD pipelines and championing shift-left engineering practices
- Driving the use of AI and automation across the testing lifecycle to improve speed, confidence and productivity
- Partnering with InfoSec to embed security testing, threat modelling and vulnerability management into the SDLC
- Owning performance, load testing, observability and resilience strategies across critical systems
- Translating technical risk into clear, business-focused insight for senior and executive audiences
- Leading, developing and inspiring a QA team, creating clear objectives, development pathways and a culture of ownership, curiosity and continuous improvement
Requirements
- Significant QA experience, including senior leadership responsibility within complex, multi-system technology environments
- A proven track record of defining and executing quality engineering strategy
- Strong hands-on understanding of test automation, performance engineering, CI/CD and DevOps practices
- Experience embedding security testing into software delivery, ideally working closely with Information Security teams
- Practical experience applying AI, ML or AI-augmented tooling within a testing or engineering environment
- Knowledge of automation frameworks such as Selenium, Playwright or equivalent, plus performance and security testing tooling
- Strong stakeholder management skills, with the confidence to influence senior and executive audiences
- A pragmatic, commercial approach to balancing risk, cost, speed and customer outcomes
- Must reside in the UK
- Must provide internet speed for remote work efficiency
- Subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check
Skills
- Test automation
- Performance engineering
- CI/CD
- DevOps practices
- Security testing
- AI
- ML
- AI-augmented tooling
- Selenium
- Playwright
Location
- London
- Hybrid
Work Type
- Hybrid working
- Full-time
Experience Level
- Senior leadership
Salary/Compensations
- Competitive salary
Benefits
- Hybrid working that supports flexibility and collaboration
- A purpose-led, people-first culture where inclusion, learning and development are genuinely prioritised
- Opportunities to shape modern engineering practices across automation, AI, security and performance testing
- Career and skills development in a business recognised for colleague growth and workplace culture
- Employee resource groups and colleague-led initiatives that help create an inclusive environment
- A chance to make a visible impact in a regulated financial services business with strong customer, partner and colleague focus
- A workplace pension scheme
- 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)
- Private health and dental cover
- 24/7 access to Employee Assistance Programme and Mental Health First Aiders
About the Company
- Premium Credit is one of the UK and Ireland’s leading providers of premium finance, supporting millions of customers and partners through simple, convenient payment solutions.
- We lend more than £6bn to more than 3 million customers and we are continuing to grow, powered by a purpose-led culture, strong values and a focus on creating opportunities for our colleagues, customers and partners.
- We are certified as a Great Place to Work and have been named in the UK’s Best Workplaces 2026 Top 100.
- We are also recognised as one of the Best Workplaces for Development, ranking 72nd in the top 100 large companies in the UK.
- Our employee experience is reflected in our strong external ratings, including a Glassdoor rating of 4.4, a Trustpilot rating of 4.5, a Net Promoter Score of +78 and a Silver Sustainability medal.
Equal Opportunity
- Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace.
- We welcome applications from all sections of the community and encourage people from all backgrounds to apply.
- Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
