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About the Role
As an Enablement Program Manager - SDR, you will focus on ensuring the success of SDR teams by partnering with stakeholders to bring enablement programs to life. You will manage the end-to-end lifecycle of programs, including analysis, project management, content development, execution, reinforcement, and measurement. This role is ideal for individuals passionate about enabling winning teams, thriving in fast-paced environments, and collaborating effectively.
Responsibilities
- Develop and manage end-to-end SDR enablement programs, including curriculum design, playbook development, and certification processes.
- Execute and evaluate program effectiveness to ensure alignment with business objectives.
- Partner with SDR Leadership and key stakeholders across Revenue Ops, Marketing Ops, and Business Ops.
- Align stakeholders and collaborate with the broader Revenue Enablement team to execute strategies and manage cross-functional initiatives.
- Facilitate SDR training, including cold calling, multithreading, account prioritization, objection-handling, and qualification.
- Coach SDRs on processes and new rollouts, ensuring effective knowledge transfer.
- Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals.
- Coordinate with cross-functional teams to deliver on strategic initiatives.
- Review and analyze data to inform enablement recommendations based on business gaps.
- Interpret key performance metrics to identify opportunities for impact and ensure rapid SDR ramp-up and effectiveness.
- Create and update onboarding content for new SDRs, ensuring relevance and accessibility.
- Develop documentation and reference materials to support SDR teams in quickly finding and adopting sales content.
Requirements
- At least 3 years of relevant experience in Enablement, Program Management, Product Marketing, Sales Operations and/or Sales.
- Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed.
- Strategic mindset with an ability to navigate ambiguity.
- An aptitude for problem-solving and working cross-functionally with others.
- Knowledge of SDR sales skills surrounding successful outbounding.
- Exceptional communication, presentation, and organizational skills.
- Self-starter with a bias towards action.
- Strong operational excellence skills – understands how to organize chaos, streamline processes, create workflows to support more efficient working processes.
Skills
- Enablement
- Program Management
- Product Marketing
- Sales Operations
- Sales
- Communication
- Presentation
- Organizational skills
- Problem-solving
- Cross-functional collaboration
- Operational excellence
- Content development
- Analytical skills
Location
- Office-based
Work Type
- In-office (at least three days a week)
Experience Level
- 3+ years
Salary/Compensations
- Competitive salary + benefits + equity
Benefits
- Benefits
- Equity
About the Company
- Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.
Equal Opportunity
- Rippling is an equal opportunity employer.
- We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.
- Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.