Client Relationship Manager at Internova Travel Group | GB | Rezi

Client Relationship Manager at Internova Travel Group

Client Relationship Manager

Internova Travel Group · GB

2 weeks ago

Client Relationship Manager

Internova Travel Group · GB

15 days ago
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About the Role

YES | Your Event Solutions, an ALTOUR Company, is a leading global meetings and events agency crafting extraordinary moments that align audience emotion with business strategy. We are seeking ambitious, curious, and creative professionals to join our diverse, fast-paced, and rewarding team. As part of the ALTOUR family, YES combines agency spirit with global leadership strength, fostering a culture of continuous improvement and mutual empowerment.

Responsibilities

  • Own revenue growth strategy across assigned portfolio.
  • Identify, develop, and close organic growth opportunities within existing accounts.
  • Expand adoption of ALTOUR products, services, and preferred supplier programs.
  • Drive cross-sell and upsell initiatives to maximize total account value.
  • Partner with VP Sales to execute strategic growth plans and achieve revenue targets.
  • Proactively identify sales triggers, competitive risks, and expansion opportunities.
  • Deliver executive-level presentations and quarterly business reviews tied to measurable ROI.
  • Serve as senior relationship owner for assigned enterprise clients.
  • Build and maintain stakeholder relationships.
  • Position ALTOUR as a consultative advisor and strategic partner.
  • Ensure 100% account retention through proactive engagement and value demonstration.
  • Lead internal cross-functional collaboration to deliver on client commitments.
  • Monitor account performance, revenue trends, and margin contribution.
  • Align client objectives with ALTOUR profitability goals.
  • Identify cost optimization strategies and value-creation opportunities.
  • Maintain disciplined pipeline visibility within existing accounts.

Requirements

  • 7+ years’ experience in meetings, hospitality, travel, or related industry.
  • 3–5+ years proven success in strategic sales or enterprise account growth.
  • Demonstrated track record of expanding revenue within existing accounts.
  • Strong financial acumen and business case development skills.
  • Executive presence with excellent communication and presentation skills.
  • Proficiency in Word, PowerPoint and Excel.
  • Willingness to travel up to 40%.

Skills

  • Consultative sales expertise
  • Executive-level account leadership
  • Revenue expansion
  • Profitability
  • Partnership growth
  • Strategic planning
  • Sales trigger identification
  • Competitive risk assessment
  • Presentation skills
  • Relationship building
  • Financial acumen
  • Business case development
  • Communication skills
  • Word proficiency
  • PowerPoint proficiency
  • Excel proficiency

Work Type

  • Hybrid
  • Onsite

Experience Level

  • 7+ years experience
  • 3-5+ years experience

Salary/Compensations

  • Salary range developed based on local market, years of experience, and budget.
  • May be eligible for incentive, commission, or bonus programs based on company and individual performance.

Benefits

  • Healthcare
  • Dental care
  • Health Assured (EAP)
  • Life insurance
  • Perkbox

About the Company

  • YES | Your Event Solutions, an ALTOUR Company, is a leading global meetings and events agency.
  • YES believes in the power of live experiences to connect people, inspire action, and move businesses forward.
  • YES crafts extraordinary moments that align audience emotion with business strategy.
  • YES is building a team of ambitious, curious, and creative professionals who thrive on collaboration and challenge.
  • YES's work is diverse, fast-paced, and deeply rewarding.
  • YES is part of the ALTOUR family and backed by over 1,000 industry professionals worldwide.
  • YES combines the spirit of a dynamic agency with the strength and innovation of a global leader.
  • YES's culture is built on continuous improvement and mutual empowerment.
  • YES is united by a single goal: to help clients connect with their audiences in unforgettable ways.

Equal Opportunity

  • Internova Travel Group is an Equal Opportunity Employer.
  • We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.